Collections Supervisor jobs in North Carolina

R
Credit/Collections Supervisor/Manager
  • Robert Half
  • Huntersville, NC PER_DIEM
  • Overview:As a Business to Customer Collections Manager, you will be responsible for overseeing and managing the entire collections process for business-to-customer transactions. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to lead a team in achieving collection targets while maintaining positive customer relationships.Key Responsibilities:Strategy Development:Develop and implement effective collections strategies to optimize cash flow and minimize bad debt.Collaborate with senior management to align collections goals with overall business objectives.Team Leadership:Lead and manage a team of collections specialists, providing guidance, training, and support.Monitor team performance, set goals, and implement performance improvement plans as needed.Process Improvement:Continuously evaluate and enhance collections processes to increase efficiency and effectiveness.Implement best practices and stay informed about industry trends and regulations.Customer Relationship Management:Foster positive relationships with customers to encourage timely payments and resolve issues amicably.Handle escalated customer concerns and provide solutions to maintain customer satisfaction.Data Analysis:Utilize data analytics tools to assess customer payment behavior and identify trends.Develop and utilize key performance indicators (KPIs) to track and measure team performance.Reporting:Prepare regular reports for senior management, detailing collection metrics, achievements, and areas for improvement.Compliance:Ensure compliance with relevant laws and regulations governing debt collection practices.Stay abreast of changes in regulations and implement necessary adjustments to collection strategies.Collaboration:Work closely with other departments, such as finance, sales, and customer service, to streamline processes and improve overall customer experience.Training and Development:Conduct ongoing training sessions to keep the collections team updated on industry best practices and company policies.
  • 13 Days Ago

B
Collections Crew Supervisor - Brunswick County Public Utilities
  • Brunswick County
  • Supply, NC FULL_TIME
  • How to Apply In order to be considered for this position, an application must be submitted online via Brunswick County's Career Opportunities website located at https://www.governmentjobs.com/careers/...
  • Just Posted

C
Collections
  • Collabera
  • Greensboro, NC FULL_TIME
  • Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar I...
  • 1 Month Ago

S
Collections Specialist
  • Souder Properties
  • Charlotte, NC PART_TIME,FULL_TIME
  • About usAt Souder Properties, we're a modest-sized outfit specializing in commercial development and property management. Our aim is simple: to offer businesses of varying sizes with functional worksp...
  • 16 Days Ago

G
Collections Specialist
  • Guardian Pharmacy, LLC
  • Kernersville, NC FULL_TIME
  • Kernersville, North Carolina, United States of America Southern Pharmacy Services is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an...
  • 17 Days Ago

S
Collections Manager
  • ST2 ManTech Advanced Systems Intl
  • Greensboro, NC FULL_TIME
  • Secure our Nation, Ignite your Future ManTech is seeking a Collections Manager to support our Marine Corps Intelligence Activity contract on MCB Quantico This role requires an active DoD TS/SCI cleara...
  • 19 Days Ago

L
Collections Coordinator
  • LKQ
  • West Sacramento, CA
  • Job Description Monday-Friday 8:00 am - 5:00 pm Pay $20.00hr Assist the Office Manager, Accounting Manager, Corporate Co...
  • 4/26/2024 12:00:00 AM

P
Collections Supervisor
  • PruTech Solutions, Inc.
  • New York, NY
  • Collection Supervisor We are looking for a Collections Supervisor for our direct client.The person in this position is r...
  • 4/25/2024 12:00:00 AM

H
Credit & Collections Supervisor
  • Hussmann
  • Bridgeton, MO
  • As a leader as on the Finance team, this role is accountable for the personnel, processes, systems, and policies that ma...
  • 4/25/2024 12:00:00 AM

R
Medical Billing & Collections Supervisor
  • Rotech Healthcare Inc.
  • Lafayette, IN
  • About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound ...
  • 4/25/2024 12:00:00 AM

C
Collection Coordinator
  • CSC Serviceworks
  • Kansas City, MO
  • The CSC ServiceWorks Story: We’re the leading provider of commercial laundry services, consumer services technology, and...
  • 4/25/2024 12:00:00 AM

H
Credit & Collections Supervisor
  • Hussmann
  • Bridgeton, MO
  • As a leader as on the Finance team, this role is accountable for the personnel, processes, systems, and policies that ma...
  • 4/24/2024 12:00:00 AM

R
Customer Service & Collections Supervisor
  • Riverview Health
  • Noblesville, IN
  • Customer Service & Collections Supervisor in Noblesville, IN at Riverview Health **Location:** **Experience:** Not Speci...
  • 4/24/2024 12:00:00 AM

S
Collections Coordinator
  • System One Holdings, LLC
  • Columbus, OH
  • System One has partnered with a growing company spanning multiple states in their search for a Collections Coordinator t...
  • 4/22/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$39,354 to $50,480

Collections Supervisor
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021