Contact Center Quality Analyst jobs in Huntington, NY
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
- Network Analyst
-
Commack, NY
FULL_TIME
-
POSITION PROFILE
This is an entry level technical operations position whose main responsibilities include monitoring and administration of production servers, network devices, applications, and systems. This position reports to the Manager II, ITS Network Operations and the quality of work is evaluated based on the quality of results obtained via metrics, feedback from customers, and reports.
QUALIFICATIONS (Education, Experience, and Certifications)
- 1 or more years of experience in managed IT.
- Associate degree in computer science or closely related field preferred
- Technical certifications (MCSE, A , ITIL, CCNA, etc.)
SCHEDULE
Friday - Monday
6:00 AM - 4:00 PM
Job Type: Full-time
Pay: $27.00 per hour
Expected hours: 40 per week
Application Question(s):
- This shift of this role is from Friday to Monday (6:00 AM - 4:00 PM) Let us know if that is ok for for you.
- Hourly pay is $27. Let us know your salary expectations.
Experience:
- Network support: 1 year (Required)
Work Location: In person
- 7 Days Ago
- Northwell Careers
-
Melville, NY
FULL_TIME
- Job Description Ensures integrity of the network devices, communication systems software, hardware. Identifies, programs and maintains all network and communication applications. Assists and participa...
- 13 Days Ago
- Northwell Careers
-
Melville, NY
FULL_TIME
- Job Description Plans and implements the strategic view of business objectives and the relationship to assigned Service Line projects. Prioritizes projects, enforces processes, and contributes to deci...
- 26 Days Ago
- Autism Care Partners
-
Plainview, NY
FULL_TIME
- Find your passion! ACP is looking for friendly faces, positive attitudes, and playful personalities to bring our services to life. We offer opportunities for individuals at all stages of their careers...
- 22 Days Ago
- QUALITY AUTO BODY AND FENDER
-
Amityville, NY
FULL_TIME
- About us QUALITY AUTO BODY AND FENDER is a small business in AUTOMOTIVE. We are professional, agile and fast-paced. Our work environment includes: Growth opportunities Modern office setting Casual wor...
- 8 Days Ago
- Stellant Systems
-
Melville, NY
FULL_TIME
- Overview Job Title: Quality Specialist Job Location: Melville, NY Salary: $74,000-$84,000/yr Perform various quality related functions within the organization’s quality program to develop, apply and m...
- 19 Days Ago
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0 Contact Center Quality Analyst jobs found in Huntington, NY area
- Coda Search│Staffing
-
New York, NY
- Our client, a leading private equity firm, is looking to add a Client Services Analyst to their growing New York City te...
- 4/25/2024 12:00:00 AM
- Comforcehealth
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 7 hours ago **L...
- 4/24/2024 12:00:00 AM
- Massgenics
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 11 hours ago **...
- 4/24/2024 12:00:00 AM
- Henry Schein
-
New York, NY
- Customer Care Analyst, Special Markets page is loaded **Customer Care Analyst, Special Markets** **Customer Care Analyst...
- 4/24/2024 12:00:00 AM
- Gartner Inc.
-
New York, NY
- Senior Director Analyst - Customer Service Technology, US or Canada remote **Senior Director Analyst - Customer Service ...
- 4/24/2024 12:00:00 AM
- Massgenics
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 17 hours ago **...
- 4/23/2024 12:00:00 AM
- Coda Searchstaffing
-
New York, NY
- Our client, a leading private equity firm, is looking to add a Client Services Analyst to their growing New York City te...
- 4/22/2024 12:00:00 AM
- Internal Revenue Service
-
Holtsville, NY
- Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
- 4/21/2024 12:00:00 AM
About Huntington, New York
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