Contact Center Quality Analyst jobs in Spartanburg, SC

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

T
Quality Inspectors
  • TRIGO Global Quality Solutions
  • Duncan, SC FULL_TIME
  • TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Duncan, SC.


    Overall Purpose of the Quality Inspector

    Provide Quality services and support for all missions assigned to a manufacturing or warehouse site while ensuring a healthy and safe work environment.

    Reports to

    Site Supervisor/Site Leaders

    Responsibilities

    (To include but not limited to the following)

    Client Relationship & Business Development

    • Act as an impartial third party between the production source and the customer facility to ensure the product meets set criteria

    Operations

    • Check/inspect manufactured parts or products for defects
    • Read and follow work instructions and general processes
    • Use measuring or testing equipment as needed
    • Ensure products meet quality standards
    • Display excellent customer service
    • Must comply with local and company Health & Safety legislation, laws, and policies

    Organization & Management

    • Collect and record data

    Technical

    • Utilize company portal for time recording and policy acknowledgements

    Other

    • Any other duties as assigned

    Knowledge, skills, abilities

    Hard skills


    • Good communications skills
    • Must be able to multi-task
    • Ability to work in a fast-paced environment
    • Ability to handle sensitive and confidential material
    • Ability lift /move 50 pounds
    • Must have reliable transportation

    Values & attitudes


    Global team spirit

    • Team player
    • Caring for people
    • Open-minded

    Excellence

    • Reactive
    • Resilient to pressure
    • Rigorous

    Customer focus

    • Client oriented
    • Reliable & trustworthy
    • Flexible

    Initiative

    • Autonomous
    • Innovative
    • Daring

    Work experience

    • No experience necessary
    • Ability to read blueprints a plus

    Education background

    High School Diploma or Equivalent recommended or comparable work experience

    About TRIGO Global Quality Solutions

    Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20 countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

    The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

    TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

  • 16 Days Ago

T
Quality Inspector
  • TRIGO Global Quality Solutions
  • Duncan, SC FULL_TIME
  • TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Duncan, SC. Overall Purpose of the Quality Inspector Provide Quality services and support for all missions assig...
  • 19 Days Ago

M
IT Advanced Quality Assurance Analyst I
  • Milliken & Company
  • Spartanburg, SC FULL_TIME
  • COMPANY OVERVIEWMilliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, ...
  • 26 Days Ago

T
Quality Inspectors - Automotive Inspection
  • TRIGO Global Quality Solutions
  • Duncan, SC FULL_TIME
  • Quality Inspectors DailyPay Offered! Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, Teladoc, Dental, Vision, Life and C...
  • 17 Days Ago

Q
RN MDS Coordinator
  • Quality Healthcare
  • Spartanburg, SC FULL_TIME
  • RN MDS Coordinator A skilled nursing home in the Gaffney, SC area is looking for a RN MDS Coordinator to focus on MDS assessments, documentation and quality measures. RN MDS Coordinator Requirements ·...
  • Just Posted

T
Site Leader
  • TRIGO Global Quality Solutions
  • Duncan, SC FULL_TIME
  • TRIGO Global Quality Solutions is seeking to fill a Site Leader Position in Duncan, SC. Overall Purpose of a Site Leader Ensure Quality services and support for all missions assigned to their site(s) ...
  • 1 Day Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Quality Analyst jobs found in Spartanburg, SC area

R
SAP Programmer Analyst
  • Rose International
  • Greer, SC
  • Date Posted: 04/16/2024 Hiring Organization: Rose International Position Number: 462356 Job Title: SAP Programmer Analys...
  • 4/25/2024 12:00:00 AM

H
Travel Physical Therapist - $1,862 per week
  • Hiring Now!
  • Shelby, NC
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Shelby, North Carolina. Job Descript...
  • 4/25/2024 12:00:00 AM

T
Travel MRI Technologist - $2,062 per week
  • TRS Healthcare
  • Shelby, NC
  • Supplemental Health Care is seeking a travel MRI Technologist for a travel job in Shelby, North Carolina. Job Descriptio...
  • 4/25/2024 12:00:00 AM

T
Travel Ultrasound Technologist - $905 per week
  • TRS Healthcare
  • Shelby, NC
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Shelby, North Carolina. Job Des...
  • 4/25/2024 12:00:00 AM

H
Travel Ultrasound Technologist - $917 per week
  • Hiring Now!
  • Shelby, NC
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Shelby, North Carolina. Job Des...
  • 4/25/2024 12:00:00 AM

S
Quality Assurance Engineer
  • Spero Technology
  • Greenville, SC
  • What You'll Do You will be part of the Regulatory Systems team, comprising of Diverse group of developers, designers and...
  • 4/24/2024 12:00:00 AM

A
Travel Nurse RN - Med Surg - $1,553 per week
  • Adventist Health
  • Shelby, NC
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Shelby, North Carolina. Job D...
  • 4/24/2024 12:00:00 AM

A
SAP Functional ANALYST
  • Action Technology Inc.
  • Greer, SC
  • Equipment & Controls Planning EngineerOnsiteAbout the JobDuration: Long-Term Renewable ContractLocation: Greer, SCPay ra...
  • 4/23/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$41,812 to $57,969
Spartanburg, South Carolina area prices
were up 1.5% from a year ago