Contact Center Quality Analyst, Sr. jobs in Altoona, PA
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
Sr. Quality Engineer
- Sapear Inc
-
Clearfield, PA
CONTRACTOR
-
Sr.Quality Engineer
Pennsylvania- 6-8 years of quality systems experience in a manufacturing environment
- Experienced in QS-9000, ISO/TS 16949, APQP, PPAP, SPC, DFMEA, PFMEA
- Strong aptitude with electronic test and measurements systems
- Basic understanding of reliability fundamentals, including validation tracks as well as tools, modeling, to calculate metrics such as, Mean Time to Failure (MTTF), estimated warranty costs, etc.
- Proficiency in reading and interpreting mechanical drawings and wiring diagrams
- Structured problem-solving (8D) and analytical skills, including strong technical skills in statistical tools, metrology, Design of Experiments (DOE), Process Capability (Cpk, Ppk), etc.
- Ability to work well in a dynamic, fast-paced environment while remaining detail-oriented with strong record-keeping and organizational skills
- Ability to manage, synthesize, and interpret data.
- 1 Month Ago
Help Wanted at Biggie's Quality Meats
- Biggie's Quality Meats
-
Punxsutawney, PA
FULL_TIME
- Job OverviewBiggie's Quality Meats is seeking dedicated and enthusiastic individuals to join our team. As a vital part of our operation, you will play an essential role in providing high-quality food ...
- 6 Days Ago
Help Wanted at Biggie's Quality Meats!
- Biggie's Quality Meats
-
Punxsutawney, PA
FULL_TIME,PART_TIME
- Join our team at Biggie's Quality Meats, where we pride ourselves on providing exceptional service and high-quality products to our customers. We are currently seeking enthusiastic individuals who are...
- 2 Days Ago
Product Development Scientist
- First Quality
-
State College, PA
FULL_TIME
- First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, wi...
- 5 Days Ago
Process Engineer
- First Quality
-
State College, PA
FULL_TIME
- First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, wi...
- 4 Days Ago
Process Engineering Manager
- First Quality
-
Lock Haven, PA
FULL_TIME
- First Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, wi...
- 20 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in Altoona, PA area
Travel Nurse RN - PCU - Progressive Care Unit - $1,623 per week
- Supplemental Health Care
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Altoona, P...
- 12/15/2024 12:00:00 AM
Travel Nurse RN - Telemetry - $1,623 per week
- Supplemental Health Care
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Altoona, Pennsylvania. Job D...
- 12/14/2024 12:00:00 AM
Travel Nurse RN - ED - Emergency Department - $1,623 per week
- Supplemental Health Care
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Altoona, Pen...
- 12/14/2024 12:00:00 AM
Travel Nurse RN - PCU - Progressive Care Unit - $1,623 per week
- Hiring Now!
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Altoona, P...
- 12/13/2024 12:00:00 AM
Travel Nurse RN - Telemetry - $1,623 per week
- Hiring Now!
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Altoona, Pennsylvania. Job D...
- 12/13/2024 12:00:00 AM
Travel Nurse RN - Med Surg - $1,623 per week
- Hiring Now!
-
Altoona, PA
- Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Altoona, Pennsylvania. Job De...
- 12/13/2024 12:00:00 AM
Travel CT Technologist - $2,426 per week
- Hiring Now!
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Altoona, PA
- Supplemental Health Care is seeking a travel CT Technologist for a travel job in Altoona, Pennsylvania. Job Description ...
- 12/13/2024 12:00:00 AM
Travel MRI Technologist - $2,262 per week
- Hiring Now!
-
Altoona, PA
- Supplemental Health Care is seeking a travel MRI Technologist for a travel job in Altoona, Pennsylvania. Job Description...
- 12/12/2024 12:00:00 AM
About Altoona, Pennsylvania
Altoona is a city in Blair County, Pennsylvania, United States. It is the principal city of the Altoona Metropolitan Statistical Area (MSA). The population was 46,320 at the time of the 2010 Census, making it the eleventh most populous city in Pennsylvania. The Altoona MSA includes all of Blair County and was recorded as having a population of 127,089 at the 2010 Census, around 100,000 of whom live within a 5-mile (8.0 km) radius of the Altoona city center according to U.S. Census ZIP Code population data. This includes the adjacent boroughs of Hollidaysburg and Duncansville, adjacent township...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$49,550 to $67,624
Altoona, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Contact Center Quality Analyst, Sr. do?
Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020