Contact Center Quality Analyst, Sr. jobs in Beaumont, TX

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Sr R&O Maint Analyst Supervisor
  • honeywell2-pilot
  • Orange, TX FULL_TIME
  • The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

    The Mechanical Maintenance Supervisor oversees the mechanical maintenance crew involved in the maintenance and installation of mechanical equipment and systems. Implements and sets priorities for the preventive maintenance program which includes greasing and lubricating, replacing filters in air and hydraulic systems, changing belts or drive equipment, checking product handling equipment for wear or damage, inspecting crane cables and hooks and checking hydraulic and pneumatic systems for spills or leaks.   Monitors employee compliance with safety procedures.  Manages subordinate staff in the day-to-day performance of their jobs as the FLS (Front Line Supervisor). Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. 

    Duties also include oversight of the preventative maintenance program for crafts, administrative tasks, monitoring budgets, establishing policies and procedures and a variety of personnel actions that may include hiring and disciplinary decisions, supervision, training and evaluation of staff.

    The Maintenance Supervisor provides direction, coordination, and support for the daily execution of the maintenance crew’s operating plan.  Working with the Maintenance Manager, Maintenance Engineer, Planner, Maintenance Technicians, Operations, and Safety, the Maintenance Supervisor drives department productivity and quality of workmanship for the purpose of increasing overall availability and reliability of equipment.

    Key Responsibilities

    Lead plant maintenance program
    Lead project teams
    Supervise maintenance technicians and mechanics
    Resolve technical issues
    Equipment troubleshooting
    Drive productivity improvements
    Enforce compliance
    Drive culture of continuous improvement
    Employee Development
    Resource management

  • 11 Days Ago

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Cdl operator
  • Quality Carriers
  • Jasper, TX FULL_TIME
  • Requirements 1 Year of Tractor Trailer Experience (Tanker Experience Preferred, Not Required) Hazmat and Tanker Endorsements Have or WIlling to Obtain TWIC Card $4000-$8000 gross / week Bonuses $5,000...
  • Just Posted

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Company driver otr
  • Quality Carriers
  • Beaumont, TX FULL_TIME
  • Requirements : CDL-A with Tanker and Hazmat Endorsements HAVE TWIC Card or Must Be Willing to Obtain a TWIC Card 1 Year of Tractor Trailer Experience Have or Be Willing to Obtain Passport Compensation...
  • Just Posted

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Class lease purchase
  • Quality Carriers
  • Goodrich, TX FULL_TIME
  • Class-A CDL OTR Lease Purchase GOODRICH, TX Responsibilities Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must Have or Be Willing to Obtain TWIC Card 1 Year Tractor Trailer Experien...
  • Just Posted

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RN ED - Emergency Department Winnie, TX
  • Quality Clinicians
  • Winnie, TX FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1152/week Multiple shift openings Job Description/Responsibilities: You ...
  • 2 Days Ago

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Class lease purchase
  • Quality Carriers
  • Fred, TX FULL_TIME
  • Class-A CDL OTR Lease Purchase FRED, TX Responsibilities Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must Have or Be Willing to Obtain TWIC Card 1 Year Tractor Trailer Experience W...
  • 24 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Beaumont, TX area

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Program Support Analyst
  • MMC Group LP
  • Port Arthur, TX
  • Job Description Job Description Job description JOB SUMMARY: The Program Support Specialist supports the mission of clie...
  • 4/26/2024 12:00:00 AM

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FT Inbound Customer Service Representative - Work From Home>
  • CCC Intelligent Solutions
  • Beaumont, TX
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health insurance / PTO / 401K / Training provided - As an ...
  • 4/26/2024 12:00:00 AM

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Caregiver - Attendant
  • AccentCare Inc.
  • Beaumont, TX
  • **Description** **Were Hiring Caregivers!** At **Accentcare** **Accentcare** needs dedicated **Home Care Providers, Care...
  • 4/26/2024 12:00:00 AM

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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Beaumont, TX
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Beaumont, TX
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Experience Supervisor I - Parkdale Mall
  • J. C. Penney Company, Inc.
  • Beaumont, TX
  • Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activit...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Beaumont, TX
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Work for Truck and Van Drivers from All over USA!
  • Globalclassified
  • Port Arthur, TX
  • Title (shenzhen, Basildon) Matching [Family Pajamas Sets][1] with Pattern Printed Tee and Plaid Bottom Loungewear for Ch...
  • 4/22/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$51,088 to $69,723
Beaumont, Texas area prices
were up 1.2% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020