CRM Program Director jobs in Duluth, MN

Program Coordinator

We are looking for an experienced program coordinator to supervise up to 4 houses in the Cloquet, Esko and possibly Duluth area. Exceptional Person Centered Services and Behavioral needs desired. A successful program coordinator will need to be knowledgeable about 245 D rights and policies. The goal is to ensure all clients are supported to the best of the programs ability. Rotating schedule, typically M-F, hours have some flexibility. Work will be divided between homes and a small amount of office time in Cloquet.

This position will start out as hourly and will transition into Salary once training has been completed.

Responsibilities

· Supervise all Residential Program settings and the employees within the program

· Ensure supports are provided with dignity and respect to individuals served

· Duties are split between providing direct support, professional or program activities and supervision.

· Completing weekly updates to family, team members, and case managers on individuals status and progress towards goals.

· Following 245D licensing and documentation requirements including ISSA’s, IAPP’s, Treatment Plans, Person Centered Services, and required documentation.

· Working with the Program Director to ensure all licensing requirements and documents are completed.

· Ensure all safety and quality guidelines are maintained by staff.

· Implement person-centered service plans, provide guidance to staff on those ISPs and documentation.

· Ensure environment is kept clean and tidy, and schedule maintenance needs as necessary.

· Develop a budgeting plan for social events. Look for free events, plan outings, and develop budget guidelines.

· Completing face to face visits with all individuals at least weekly

· Assist with hiring and terminating employees.

· Completing appointment communication logs when clients attend appointments. Update treatment plans, and MARS as needed for changes.

· Attending all psychiatric and significant appointments with clients.

· Attending all client team meetings.

· Assist with planning and conducting monthly meetings

· Assist with rotating monthly documents from the house book to the clients master book

· Assist with scheduling client appointments and making referrals as needed.

· Monthly check: Fire Drill log (quarterly), Water Temperature Log (Monthly), Fire extinguisher log (quarterly), JV weight tracking (Monthly).

· Review client books: update, file, and organize as needed.

· Complete monthly schedule- Gathering schedules, requests, completing online scheduling and filling shifts (This does not mean covering all shifts that are not filled).

· Complete new employee training and ensuring all trainings are up to date annually.

· Assist with medication re-orders and ensuring all clients medications are in stock at the home.

· Review all employee training logs and ensure they are completed. Remind employees when annual trainings are due. Ensure we have all certificates ( Background study, CPR, VA, Med Ed)

· Provide staff with information for on-going trainings and educational options within the community.

· Review house menu’s to ensure individuals are being provided a healthy well balanced menu, and expenses are staying within budget.

· Review shift tasks occasionally to ensure all needs are being met.

· Review client and house money logs to ensure they are accurate and reporting errors.

· Reviewing all incident reports with staff and management for further action.

· Consistently review expenditures to ensure the agency is efficient: activities, meals, staffing, house needs.

· Bring complaints and concerns to supervision to Program Director to review.

· Assist with maintaining client benefits to ensure payments are received.

· Review client books occasionally to ensure all documentation is being complete.

· Working with Carlton County and DHS licensing to be sure all licensing needs are being met.

· Monitor program for efficiency, offer suggestions on improvements, changes, and needs.

· All other duties as assigned.

Skills

• Proven experience as a successful program director or other management position
• Thorough understanding of 245 D rights and policies
• Person centered approach to developing or adjusting goals that support the current residents
• Excellent organizational and leadership skills to manage team members

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Supervising Experience: 1 year (Preferred)

Work Location: Multiple locations