CRM Program Director jobs in La Place, LA

Position: Program Director

Type: Regular                                                                                            

No. of Position: 1 (One)

Location: Kolkata, West Bengal, India

Reports to: Asia Regional Director (ARD) 

About Trickle Up

Founded in 1979, Trickle Up (TU) helps the poorest graduate out of extreme poverty. Trickle Up has focused on the poorest and most vulnerable, helping empower participants who live in extreme poverty and face multiple levels of exclusion due to gender, ethnicity, religion and disability. We help women and other vulnerable populations start sustainable businesses, join savings groups that give them a safe place to save and access credit, become decision-makers in their households and communities, and gain hope and confidence for the future. We work in partnership with local organizations, as well as global institutions, governments and the private sector. The organisation has worked with over 4,50,000 participants and their families, helping to sustainably lift over two million people out of extreme poverty in India, Africa and the Americas.

Trickle Up’s Asia Regional office was established in 2006 in Kolkata, India. The Trickle Up program in India is at a very exciting juncture with strong state government partnerships and demonstrated potential for influencing national and state level policies, practices and resources for reaching the ultra-poor. We are committed to working in partnership with local partners, networks, government agencies and the private sector to expand abilities to reach the ultra- poor with sustainable solutions.

 Our goal is to reach more of the world’s poorest in the next 3-5 years by partnering with others to scale our approach. Trickle Up is headquartered in New York City, with regional offices in India, and Mexico See www.trickleup.org  for more information. 

Position Overview:

Reporting to the Asia Regional Director, the Program Director will be responsible for ensuring quality program development and implementation, demonstrating measurable results and impact, ensuring proper technical and managerial capacity at the project level to implement projects, achieve programmatic results outlined in proposals and projects and ensuring budget are effectively and directly tied to each project. S/he is also supposed to make active collaboration with global technical team at HQ. S/he will be an experienced, motivated, and value driven professional who will lead a team of Program Managers/Leads to ensure high quality and timely program design and implementation.  The Program Director line manages members of the Asia Regional Program Team specifically project managers. S/he will demonstrate the highest levels of accountability, demonstrating his/her leadership skills and capacities while fostering team innovation, accountability, effective communication and cohesion.  S/he will lead by example, and will have demonstrated programming expertise in livelihoods, women’s empowerment, partnership and capacity building approaches, as well as monitoring, evaluation and learning.  The Program Director will be a senior member of a dynamic team that places strong emphasis on building a strong and cohesive program team.  S/he will also be responsible for nurturing effective partnerships to contribute to Trickle Up’s mission. The Program Director will provide both technical and operational support, managing program operations that support interventions with strategic partners.

The Program Director will be a key member of the global Trickle Up Program Director team and will lead on behalf of the Trickle UP Asia team on global program priorities and task forces, and/or designate within the team as appropriate. 

PRINCIPAL FUNCTIONS: 

Team Management:

·       Ensure adoption of effective team management approaches across the organization, building synergies and talents across teams and individuals to ensure high quality achievements and results.

·       Strengthen team capacity and team cohesion.

·       Assume line management of program management and close collaboration with MERL teams in India and globally during design and implementation of projects in India.

·       Ensure that team members bring their individual skills, expertise and competencies to form a cohesive and supportive team to achieve TU’s goals and objectives in an accountable manner.

·       Demonstrate and instill value driven individual and team approaches to ensure an optimal, harmonious and inspiring work environment.

·       Ensure all team members have performance objectives, regular performance reviews and individual capacity building plans developed as needed to support talent development. 

Program Design:

·  Lead the development of innovative, effective programs that enable people to graduate out of ultra-poverty contribute to the sector’s knowledge base and partnership capacities.

• Lead scale-up strategy implementation and adjustment, working in close collaboration with technical assistance unit of TU headquarters as well as global Program Directors’ group team members.  
• Lead on the development of concept notes and proposals and required program reports.
• Ensure consistency between program design, budget, implementation and reporting
• Spearhead innovation in the graduation space as well as livelihoods in general.

Budget Management

• Work with finance team to develop project budgets in line with donor guidelines.
• Ensure effective and timely monitoring and appropriate expenditure of project/program budgets.
• Ensure budgets cover costs, including M & E, admin, overhead and communication 

Staff Management

• Ensure that all direct reports have clear roles and responsibilities and are held accountable for delivering results.
• Ensure direct reports have support and tolls they need to effectively do their jobs well.
• Recruit, train and support staff.

Partner Management

• Identify potential partners that can contribute to Trickle Up’s effective implementation as well as scaling strategy
• Take the lead in developing and cultivating relationships with potential program partners

Program Management & facilitation

• Manage the implementation of projects to ensure timely and quality intervention.
• Direct all aspects of program management and implementation (By Partners) to meet donor compliance in on-going and new program.
• Work closely with the Senior Management team, to properly monitor program implementation progress, identify issues of concern (utilizing dashboard tools and program site visit reports), and develop agreed upon actions to address.
• Identify staff capacity requirements.
• Direct communications with donors, ensuring quality and timeliness of all reporting.

Coordination and Representation:

• Coordinate with internal stakeholders and technical staff.

·       Maintain a strong understanding of the top relationships in the organization portfolio in order to represent the organization and partnership strategies to internal and external stakeholders.

• Make significant contributions to the quality and quantity of institutional partnerships and partnerships with government.
• Ensure accountability to Project Participants and to international standards guiding international development team, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects. 

Research and Learning:

·       Lead the development, in close collaboration with M & E Team, of research objectives and partnerships to produce rigorous, actionable research for Trickle Up and strategic partners in line with global priorities and relevant to the Asia context..

• Promote organizational learning in support of our understanding that learning organizations are more effective, efficient and relevant to the communities.
• Actively support learning, and dissemination of lessons learned, both internally and externally. This is a key pillar in Trickle Up’s goal of increased visibility and being a global though leader
• In coordination with the M&E director, both in country and the global director, help develop a learning agenda for the region

• Represent Trickle Up at national and international forum when relevant and appropriate
• Liaise with donors within the country 

Member of senior leadership team of Trickle Up Asia:

• The Program Director is a Member of the Trickle Up Asia senior leadership team. As such, s/he will assist the Asia Regional Director with various operational as well as strategic initiatives to promote an effective work environment within Trickle Up Asia. In addition to the above, job duties include but are not limited to the following:
• Assist with strategic planning and coordination of the organization’s programs and projects. Provide mentoring, leadership and coaching support to staff
• Lead by example, by holding self and all staff accountable for high levels of performance, teamwork and quality customer service.
• Assist with identification of best practices and proactively support improving internal systems with an eye toward future needs and budget realities.

Key Relationships:

• The Program Director will report directly to the Asia Regional Director.
• Program Director will work closely with, Director of Operations, Sr./Program Manager,  M & E and Knowledge Management, Communication, Key stakeholders in Resource Development, Technical Support Unit and field teams.
• The Program Director will be a member of the Trickle Up global Program Director Working Group

Required qualifications and core competencies:

Academic:

• Post-graduation or equivalent in Management or MBA (Rural Development) or MBA or PGDM in Rural Development/Social Work/International Development.

Working Experience:

·       Demonstrated 15-17 years management experience at field level working with field based staff to ensure timely and quality program implementation of livelihood program in an objective to alleviate poverty for international NGO ; out of which candidate should have at least more than 5 years’ experience of leading a team. Experience in graduation approach and economic inclusion will get extra advantage.

·       Overall experience managing livelihood and/or gender focused programs working in partnership with local NGOs and/or CBOs.

·       Experience working in partnership with government and state/national level entities (e.g. NRLM)

·     Proven experience of handling projects involving linkages with industries, NGOs, National/State/ local organizations and government;

·       Proven experience of handling indigenous peoples interventions in livelihood

·       Any experience in terms of resource mobilisation would highly desirable. 

Others:

·       Deep commitment to Trickle Up’s core values and ability to model those values in relationships with colleagues and partners.

·       A strategic thinker contributing to the organisations long term vision and ability to innovate and adapt to changing scenario.

·       Ability to engage with different stakeholders including donors, governments and partner organisation.

·       Understanding of global trends, best practices

·      Fluency in English and Hindi with excellent verbal and writing skills. Knowing any regional languages as Bengali, Odia or vernacular languages will be preferred. 

·       Prior experience working in teams in a leadership role.

·       Experience with training highly desirable.

·       Ability to travel frequently within the country and outside (up to 40% of the time).

·    Ability to prioritize, organize and carry out multiple tasks efficiently under pressure and with little supervision; ability to accept supervision.

Location: Kolkata, West Bengal with frequent travel to the project areas. 

Salary and Benefits:

Trickle UP offers a competitive salary and benefits for this full-time position. The successful applicant will join a dynamic, passionate, multicultural team deeply committed to the alleviation of extreme poverty. Trickle Up promotes a collegial, high-performing organizational culture in which staff communicate clearly and openly, and are reflective, innovative, and mutually accountable.

To Apply:

•                To be considered, all candidates must fulfill the above prerequisites, provide a complete CV, covering letter referencing the required functions, skills and experience, and a writing sample, preferably a sole authored piece related to research or evaluation. Incomplete application will not be accepted.

•                   To submit your application, go to the Web Link given below and click on “Apply for this Position” button at the bottom of the page, and follow the instructions.

Weblink: 

Applications will be considered on a rolling basis until 14 May, 2024. We are sorry that we are unable to entertain phone calls related to this posting.

Trickle Up is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law.