CRM Program Director jobs in Lansing, MI

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Program Director
  • Behavioral Health Group
  • Lansing, MI FULL_TIME
  • Program Director
    Who We Are
    We are a team that is focused on patient care and quality. Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting. At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing. We believe that with hope, respect, and caring, real recovery is possible.
    Why work at BHG?
    We grow better together! At BHG we believe in investing in our team members and growing careers through role-based training and promotional opportunities. Join our team members and thrive in our people first culture that is rooted in diversity and inclusion and offers many other tangible opportunities such as:
    • Benefits: Your choice of three different benefits programs including health, life, vision, and dental insurance, a tuition reimbursement program, and 401K discretionary match
    • Bonuses: We offer competitive pay, annual increases, bonuses, certification/license completion
    • Paid Time Off: In addition to paid vacation and company holidays, BHG also provides paid time for training, voting, sick or personal time off
    • Work/life Balance: Many of our locations offer flexible work schedules
    • Additional Benefits: Employee Discount Programs to applicable cell phone services, restaurants, amusement parks, movie theaters and more
    • Career Pathing: We are growing and promote from within
    • Self-Care: We offer a self-care series as well as an Employee Assistance Program
    BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting. Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.
    Essential Duties and Responsibilities:
    • Ensuring the efficiency of daily treatment center operations.
    • Ensuring treatment center compliance with state and federal regulations.
    • Ensuring compliance with accreditation standards.
    • Implementing BHG policies and procedures ensuring key performance
    • Communication with medical team members, corporate team members federal and state agencies, patients and families.
    • Overseeing all personnel issues within the treatment center; including hiring new team members and evaluating current team members.
    • Ensuring a strong management team and the ability to delegate.
    • Developing treatment center culture with shared beliefs, goals and values.
    Qualifications:
    • 3-5 years of Healthcare Management experience
    • Bachelor’s Degree in Business or related field
    • Desire to provide compassionate, evidenced-based care that aligns with our mission
    In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:
    • Must have sufficient knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient community
    • Aptitude for science backed decision making and use proper judgment with confidential and sensitive issues
    • Background of dealing appropriately with patients and team members in stressful or other undesirable situations with an ability to seek direction from supervisors when necessary
    • Efficient Self-starter with strong customer service and interpersonal communication skills
    • High integrity and sound judgement; able to react quickly and make effective decisions
    • Excellent communication skills, verbal and written
    • Ability to work independently and under pressure while handling multiple tasks simultaneously
    • Demonstrate basic computer/word processing skills
    GREAT Opportunities - Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.
    GREAT People - Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing the gold standard of patient care.
    GREAT Support - We are committed to providing the training, information, and corporate support necessary to facilitate your success.
    BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
  • 20 Days Ago

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CRM Analyst
  • Texas Health and Human Services Commission
  • Lansing, MI CONTRACTOR
  • Job Summary:This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of compl...
  • 2 Days Ago

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Senior Director, Technology Program Management
  • JLL
  • Lansing, MI FULL_TIME
  • JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our c...
  • 1 Month Ago

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CRM process re-engineering
  • Genome International Corp
  • Lansing, MI FULL_TIME
  • Job DetailsPosition Title: CRM AnalystPosition Description: This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation,...
  • 2 Days Ago

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CRM Business Analyst
  • IO Datasphere
  • Lansing, MI FULL_TIME
  • Job DetailsIO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are a...
  • 2 Days Ago

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Business Analyst - CRM
  • Pyramid Technology Solutions, Inc.
  • Lansing, MI FULL_TIME
  • Job DetailsJob Role: Business Analyst (Behavioural Health Customer Relationship Management BH CRM)Location: Lansing, MIDuration: 12 Months ContractPosition Description: This position functions as a be...
  • 2 Days Ago

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0 CRM Program Director jobs found in Lansing, MI area

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • East Lansing, MI
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/26/2024 12:00:00 AM

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Director Client Strategy
  • King Media
  • East Lansing, MI
  • Growing Michigan-based agency seeks a Director of Client Strategy to add value to our vibrant team. If you are passionat...
  • 4/25/2024 12:00:00 AM

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Director Client Strategy
  • King Media
  • East Lansing, MI
  • Growing Michigan-based agency seeks a Director of Client Strategy to add value to our vibrant team. If you are passionat...
  • 4/25/2024 12:00:00 AM

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Evening Supervisor LPN or RN
  • Hiring Now!
  • East Lansing, MI
  • JOIN TEAM TRILOGY: Summary The Evening Supervisor is primarily responsible for assisting the Director of Health Services...
  • 4/25/2024 12:00:00 AM

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Hospice Aide
  • FC Compassus LLC
  • Lansing, MI
  • At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to pr...
  • 4/24/2024 12:00:00 AM

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Natural Resources Department Manager
  • Grand Traverse Band Of Ottawa And Chippewa Indians
  • Lansing, MI
  • Department 10 Natural Resources - AgriculturalSuttons Bay, MI, USA71500 per yearFull TimePeshawbestown, MIMajor Medical,...
  • 4/24/2024 12:00:00 AM

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Executive Director
  • Lakeshorenonprofits
  • Lansing, MI
  • To assist individuals in obtaining superior information about resources available to people with disabilities, systems n...
  • 4/23/2024 12:00:00 AM

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Wraparound Facilitator (Case Manager I, II or III)
  • Livingston County Community Mental Health
  • Howell, MI
  • Starting Salary: Case Manager I: $48,173.17 - $55,390.64 annual starting salary based on experience. Case Manager II: $5...
  • 4/22/2024 12:00:00 AM

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$208,357 to $254,498
Lansing, Michigan area prices
were up 1.3% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020