Customer Information Center Supervisor jobs in Louisville, KY

Customer Information Center Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

L
Grocery Night Stocker Supervisor
  • Logistical Customer Service, LLC
  • Fort Knox, KY FULL_TIME
  • Job Overview:
    We are seeking a reliable and detail-oriented Grocery Night Stocker Supervisor to join our team. As a Grocery Night Stocker Supervisor, you will be responsible for working with night stockers in the Commissary to ensuring the merchandise is stocked to the shelves in a timely manner each day and night. Your primary duties will be to train, guide, schedule and maintain other night stockers to stock merchandise at 55 cases per hour and perform all standards outlined in the Performance Work Statement. The job site is on a military base Fort Knox, KY. The Performance Work Statement will describe the mission each night.

    We are accepting application for Full and Parttime persons.

    You will in charge of the night stocking crew to perform stocking functions for the military commissary.

    Duties and Responsibilities:
    - Receive incoming merchandise from Government and verify accuracy of contents
    - Move merchandise from storage area to floor and place all merchandise on shelves

    - Clean shelves and racks before stocking

    - Stock shelves, racks, and displays with new merchandise in appropriate location
    - Ensure all products are properly stocked
    - Monitor inventory levels and notify Government of low stock or damaged items
    - Return all stock to storage room at end of stocking which could not be place on shelf
    - Maintain cleanliness and organization of the stockroom and sales floor
    - Follow safety protocols and maintain a safe working environment

    Skills:
    - Experience in receiving
    - Ability to load/unload heavy items safely
    - Strong attention to detail to ensure accurate stocking to shelves
    - Excellent communication skills to interact with other employees, Government and team members effectively
    - Organizational skills to maintain neat shelves and displays
    - Ability to work independently with minimal supervision
    - Physical stamina to stand, bend, lift, and move throughout the workday

    PHYSICAL EFFORT:

    -Stooping: Bending body downward and forward by bending spine at the waist

    -Crouching: Bending the body downward and forward by bending leg and spine

    -Reaching: Extending hand(s) and arm(s) in any direction

    -Standing: Particularly for sustained periods of time

    -Pushing: Using upper extremities to exert force in order to draw, press against objects in a sustained motion

    -Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position

    - Exerting up to 50 pounds of force occasionally, work with pallet jacks to move pallets of product from storage area to sales floor

    -Repetitive Motions: Substantial movements (motions) of the wrist, hands, and/or fingers

    Equal Employment Opportunity- We are an equal opportunity employer. Qualified individuals are considered for employment without regard of race, sex, sexual orientation, color, religion, sex, national origin, age marital or changes in marital status, veteran status, medical condition, or disability.

    If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Grocery Night Stocker Supervisor and contribute to creating an enjoyable shopping experience for our customers.

    Please note that this is a paid position.

    Job Types: Full-time, Part-time

    Pay: $20.00 - $25.00 per hour

    Ability to Commute:

    • Fort Knox, KY 40121 (Required)

    Ability to Relocate:

    • Fort Knox, KY 40121: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

K
Offender Information Supervisor
  • kypersonnelcabinet
  • Pewee Valley, KY FULL_TIME
  • Offender Information Supervisor5452730040859
  • 2 Months Ago

V
Customer Information Data Entry Operator
  • Vivid Voyages
  • Louisville, KY FULL_TIME
  • Job Description: Customer Information Data Entry Operator at Vivid Voyages We are seeking a detail-oriented and organized individual to join our Human Resources department as a Customer Information Da...
  • 4 Days Ago

R
Customer Information Data Entry Operator
  • RoamFree Tours
  • Bowling Green, KY FULL_TIME
  • Job Description: Customer Information Data Entry Operator at RoamFree Tours As a Customer Information Data Entry Operator in the Human Resources department at RoamFree Tours, you will play a crucial r...
  • 1 Day Ago

N
Customer Information Data Entry Operator
  • NorthStar Getaways
  • Louisville, KY FULL_TIME
  • Job Description: Customer Information Data Entry Operator at NorthStar Getaways As a Customer Information Data Entry Operator in the Human Resources department at NorthStar Getaways, you will play a c...
  • 2 Days Ago

N
Customer Information Data Entry Operator
  • NorthStar Getaways
  • Bowling Green, KY FULL_TIME
  • Job Description: Customer Information Data Entry Operator at NorthStar Getaways As a Customer Information Data Entry Operator in the Human Resources department at NorthStar Getaways, you will play a c...
  • 2 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Information Center Supervisor jobs found in Louisville, KY area

R
Stocker - Meat
  • Restaurant Depot LLC
  • Louisville, KY
  • Position Title: Stocker - Meat Department: Meat Supervisor: Meat Manager FLSA: Full/Part Time, Hourly, 8-10 Hour Shifts,...
  • 12/13/2024 12:00:00 AM

V
Caregiver - PRN
  • Vitality Senior Living
  • Louisville, KY
  • Join Our Team at Vitality Living as a Caregiver/Personal Care Specialist at Vitality Living Springdale! At Vitality Livi...
  • 12/13/2024 12:00:00 AM

S
Grad Assistant
  • Spalding University
  • Louisville, KY
  • Job Details Job Location: Spalding-McClure Academic Center (MAC) - Louisville, KY Position Type: Part Time Education Lev...
  • 12/11/2024 12:00:00 AM

V
Caregiver - Part-Time
  • Vitality Senior Living
  • Louisville, KY
  • Join Our Team at Vitality Living as a Caregiver at Vitality Living Stony Brook! At Vitality Living, we are more than jus...
  • 12/10/2024 12:00:00 AM

B
ROOFER (single / multi-ply)
  • BullsEye Jobs
  • Elizabethtown, KY
  • JOB DESCRIPTION : ROOFER ( SINGLE / MULTI-PLY) JOB STARTS ON MARCH 1ST , ENDS ON DEC 15TH 2024 Hours: Fulltime hours pla...
  • 12/10/2024 12:00:00 AM

V
Caregiver - Full-Time
  • Vitality Senior Living
  • Louisville, KY
  • Join Our Team at Vitality Living as a Caregiver/Personal Care Specialist at Vitality Living Springdale! At Vitality Livi...
  • 12/9/2024 12:00:00 AM

H
Research Analyst, Conflicts Assistant
  • Hogan Lovells
  • Louisville, KY
  • Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. As the foundation ...
  • 12/9/2024 12:00:00 AM

V
Caregiver - Full-Time
  • Vitality Senior Living
  • Elizabethtown, KY
  • Join Our Team at Vitality Living as a Caregiver at Vitality Living Elizabethtown! At Vitality Living, we are more than j...
  • 12/9/2024 12:00:00 AM

Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water. Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$72,117 to $100,989
Louisville, Kentucky area prices
were up 1.2% from a year ago