Customer Retention Supervisor jobs in Greenville, MS

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Tutorial Lab Facilitator / Retention Specialist (FT)
  • Coahoma Community College
  • Clarksdale, MS FULL_TIME
  • Division: Student Engagement.
    Immediate Supervisor’s Title: Assistance Director of Student Engagement.
    Positions Supervised: AmeriCorps Tutors and Work-Study Personnel.
    Term of Position: 12 Months.

    Minimum Requirements:
    • Bachelors Degree from an accredited institution of higher learning in a related field required (education, mathematics, natural sciences, health education).
    • Bachelor’s Degree; 2 years working in an educational environment preferred.
    • Tutoring experience preferred.
    • Experience with working with computer software required.
    • Strong interpersonal, writing, and oral communication skills required.
    Position Description (primary functions):
    • Provides tutorial services in the areas of remedial reading and writing, mathematics, natural and social sciences.
    Essential Duties and Responsibilities:
    • Maintains and upkeeps software and modules in the tutorial lab.
    • Assists students in navigating tutorial software.
    • Acts as a liaison between full-time and adjunct instructors, athletic personnel, and students and works under the instructor’s direction, if necessary, to assist students.
    • Provides academic assistance to assigned students either in a group or individually.
    • Maintains records on each student being tutored and reports progress to the director and referring instructor.
    • Helps students to develop a positive attitude towards learning and studying.
    • Helps students develop self-confidence and reduce anxiety or fear of failure in academic work.
    • Assists students in achieving a better understanding of specific subject material and in improving academic capabilities in designated areas.
    • Helps students develop the study skills necessary for academic success.
    • Assists in the coordination of data collection and assessment for reporting to appropriate offices.
    • Assists in maintaining retention data, institutional effectiveness data, and all other IE processes in the Office of Institutional Effectiveness.
    • Facilitates and develops all components of the Coahoma Male Program.
    • Serves on department and campus committees and accepts committee assignments.
    • Participates in campus activities and programs.
    • Performs other duties set forth by the Director of Student Engagement, and the Director of Research, Assessment and Strategic Initiatives.
  • 1 Day Ago

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Kitchen Supervisor
  • Harlow's Casino Resort - Greenville, MS
  • Greenville, MS FULL_TIME
  • Interview, hire, train, and orient new team member to their job. Evaluate and oversee job performance. Responsible for assisting team members with goal setting and development plans. Conduct group and...
  • 16 Days Ago

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CLINICAL SUPERVISOR
  • Rite of Passage Brand
  • Dermott, AR FULL_TIME
  • We’re hiring a Clinical Supervisor at Dermott Juvenile Treatment Center in Dermott, AR, an affiliate of Rite of Passage. Our employees are dedicated and passionate individuals that are committed to in...
  • 19 Days Ago

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Shipping supervisor
  • Clearwater Paper
  • Arkansas, AR FULL_TIME
  • Where you will work The Cypress Bend facility is located in the historic Mississipi River Delta and produces bleached paperboard and bleached Kraft pulp, used in the production of folding cartons, com...
  • 19 Days Ago

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production supervisor
  • Judge Group
  • Greenwood, MS FULL_TIME
  • Location: Greenwood, MSSalary: $60,000.00 USD Annually - $65,000.00 USD AnnuallyDescription: Our client is currently seeking a production supervisor for their first shift operation. This company under...
  • 8 Days Ago

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Shift Supervisor
  • Allied Universal
  • Indianola, MS FULL_TIME
  • Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workpl...
  • 8 Days Ago

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0 Customer Retention Supervisor jobs found in Greenville, MS area

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Manager
  • Crunch Fitness
  • Shaw, MS
  • Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development...
  • 4/26/2024 12:00:00 AM

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FT Inbound Customer Service Representative - Work From Home>
  • CCC Intelligent Solutions
  • Greenville, MS
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health insurance / PTO / 401K / Training provided - As an ...
  • 4/26/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Greenville, MS
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Greenville, MS
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Greenville, MS
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Greenville, MS
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Greenville, MS
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/23/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • House of Rohl
  • Greenville, MS
  • [Call Center / Fully Remote] - Anywhere in U.S. / Up to $42K per year / Benefits - As a Customer Service Rep you'll: Han...
  • 4/23/2024 12:00:00 AM

Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is located in the area of historic cotton plantations and culture known as the Mississippi Delta. Greenville is located on the eastern bank of Lake Ferguson, an oxbow lake left from an old channel of the Mississippi River. One floating casino is located on the lake near the downtown area known as the Trop Casino Greenville, with a second just west of the city near the Greenville Bridge known as Harlow's Casino Resort. Chicago Mill and Lumber Co. oper...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$52,951 to $76,021
Greenville, Mississippi area prices
were up 1.2% from a year ago

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