Customer Retention Supervisor jobs in Greenwood, IN

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Supervisor
  • Robert Half
  • Indianapolis, IN OTHER
  • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. This is a long-term contract/contract-to-hire opportunity based in the Indianapolis, Indiana area.ResponsibilitiesImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussionsAnalyse statistics and compile accurate reportsRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentKeep ahead of industry’s developments and apply best practices to areas of improvementControl resources and utilize assets to achieve qualitative and quantitative targetsAdhere to and manage the approved budgetMaintain an orderly workflow according to priorities
  • Just Posted

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Customer service supervisor
  • TJX Companies, Inc.
  • Greenwood, IN FULL_TIME
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
  • 1 Day Ago

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Customer service supervisor
  • Marshalls
  • Greenwood, IN FULL_TIME
  • JOB DESCRIPTION All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises tha...
  • 1 Month Ago

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RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)
  • Corporate Logo
  • Indianapolis, IN FULL_TIME
  • MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowl...
  • 1 Month Ago

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Student Recruitment and Retention Specialist
  • Indianapolis Public Schools
  • Indianapolis, IN FULL_TIME
  • TITLE: STUDENT RECRUITMENT AND RETENTION SPECIALIST - 2 Year Grant Funded Role WHO WE ARE: Indianapolis Public Schools (IPS) is a student-focused, innovative educational organization committed to acad...
  • 21 Days Ago

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Student Recruitment and Retention Analyst
  • Indianapolis Public Schools
  • Indianapolis, IN FULL_TIME
  • TITLE: STUDENT RECRUITMENT AND RETENTION ANALYST - 2 year grant funded role WHO WE ARE: Indianapolis Public Schools (IPS) is a student-focused, innovative educational organization committed to academi...
  • 1 Month Ago

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0 Customer Retention Supervisor jobs found in Greenwood, IN area

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Patient Services Coordinator (Avon, IN)
  • Starkey Hearing Technologies
  • Avon, IN
  • The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey t...
  • 4/28/2024 12:00:00 AM

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Licensed Practical Nurse (LPN)
  • Universal Health Services
  • Greenwood, IN
  • ResponsibilitiesLicensed Practical Nurse (LPN)Valle Vista Health System is a 132-bed, acute care psychiatric hospital lo...
  • 4/28/2024 12:00:00 AM

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Registered Nurse (RN)
  • Universal Health Services
  • Greenwood, IN
  • ResponsibilitiesGreenwood FacilityValle Vista Health System is a 132-bed, acute care psychiatric hospital located in the...
  • 4/28/2024 12:00:00 AM

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Caregiver Training and Retention Manager
  • Home Helpers Home Care
  • Carmel, IN
  • Overview As the Training and Retention Manager for Home Helpers of Carmel, you will be responsible for developing and im...
  • 4/27/2024 12:00:00 AM

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Customer Care Coordinator
  • PulteGroup, Inc.
  • Carmel, IN
  • We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team th...
  • 4/27/2024 12:00:00 AM

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Customer Service Representative
  • Suburban Propane, LP
  • Indianapolis, IN
  • > > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION...
  • 4/26/2024 12:00:00 AM

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Full Time Assistant Manager -Night shift
  • Sciotoservices
  • Greenwood, IN
  • **Job Description** Full Time Assistant Manager -Night shift (Amazon) Greenwood, IN, United States of America AddThis Sh...
  • 4/25/2024 12:00:00 AM

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Caregiver Training and Retention Manager
  • Home Helpers Home Care
  • Carmel, IN
  • Overview As the Training and Retention Manager for Home Helpers of Carmel, you will be responsible for developing and im...
  • 4/24/2024 12:00:00 AM

Greenwood is a city in Johnson County, Indiana, United States. The population was 49,791 at the 2010 Census, and increased to 56,545 in the Census 2016 estimates. Greenwood is located between Indiana State Road 37 and Interstate 65. The city shares a border with Indianapolis and is the most populous suburb in the southern portion of the Indianapolis Metropolitan Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,954 to $83,205
Greenwood, Indiana area prices
were up 1.3% from a year ago

Customer Retention Supervisor in Elyria, OH
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December 24, 2019
Customer Retention Supervisor in New London, CT
Have you worked as a Customer Retention Supervisor before? Tell the CareerBliss community what you thought about your salary.
February 11, 2020
Customer Retention Supervisor in Carson City, NV
Leads a team of outbound Customer Retention Reps ensures delivery of all customer retention goals, manages hourly, daily, monthly goals, drives efficiencies, and overall performance levels.
January 23, 2020