Customer Retention Supervisor jobs in Rochester, NY

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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RN Supervisor **$15,000 Retention Bonus
  • Kirkhaven
  • Rochester, NY FULL_TIME
  • Kirkhaven, a 147-bed rehabilitation, and long-term care facility, is seekingexperienced RN’s who are looking to grow in their profession and oversee patient care as an RN Nursing Supervisor.

    Kirkhaven’s RN Nursing Supervisors are skilled nurses who oversee the clinical care of our residents during their shift while coaching other nursing personnel and monitoring care delivery. Our RN Nursing Supervisors direct assessments of new admissions, perform treatments and medication administration as needed, and provide leadership in emergency situations. Qualifications include at least 2-years clinical nursing/supervisory experience, RN license in NYS, and an associate’s or bachelor’s degree in nursing.

    Come join our nursing team as a Full-Time RN Supervisor!

    Flexible scheduling: 8 and 12-hour shifts available.

    • Day/Evening= 7am-3pm; 3-11pm; or 7am-7:30pm
    • Evenings/Night= 3-11pm; 11pm-7am; 7pm-7:30am

    $15,000 Retention Bonus for Full Time Positions.

    $2,500 Retention Bonus for Part Time Positions

    Student Loan Payment Program for Full and Part-Time RN positions.

    Why Join Kirkhaven?

    Kirkhaven is an area leader in long-term care, providing person-centered care for older adults and professional opportunities for clinical leaders. We offer premium incentive pay; flexible schedules; overtime/holiday pay; and rotating schedules which allows for more days off in a row.

    Kirkhaven offers a friendly, supportive, and collaborative environment that values teamwork and collaboration. We support personal growth and work/life balance. Kirkhaven utilizes Point Click Care for our Electronic Medical Record System. We offer competitive salary, many opportunities fr enhanced income and a comprehensive benefits package including medical, dental, vacation time, 401K, shift differentials, overtime pay and other unique benefits. RN’s are eligible for Kirkhaven’s RN Student Loan Payment Program upon hire which provides up to $300 a month to pay student loans and a sign-on bonus after 6 months employment.

    Job Types: Full-time, Part-time, Per diem

    Pay: $36.00 - $38.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid sick time
    • Paid time off
    • Vision insurance

    Medical specialties:

    • Geriatrics

    Schedule:

    • 12 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Night shift
    • Overtime
    • Weekend availability

    Work setting:

    • Long term care
    • Nursing home

    Ability to commute/relocate:

    • Rochester, NY 14607: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    • Nursing: 1 year (Preferred)

    License/Certification:

    • BLS Certification (Preferred)
    • RN (Preferred)

    Work Location: In person

  • 10 Days Ago

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RETENTION SPECIALIST
  • ANTHONY L JORDAN HEALTH CORPORATION
  • ROCHESTER, NY FULL_TIME
  • DescriptionThe health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQH...
  • 20 Days Ago

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CUSTOMER SERVICE SUPERVISOR
  • PrimeFlight
  • Rochester, NY FULL_TIME
  • INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, ...
  • 6 Days Ago

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Bilingual Retention Field Representative
  • JobRapido
  • york, NY FULL_TIME
  • You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offeri...
  • 10 Days Ago

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Navigator and Retention Specialist - Perkins - Genesee Community College
  • Genesee Community College
  • Batavia, NY FULL_TIME
  • Location: Batavia, NY Category: Administrative/Professional Posted On: Mon Jul 17 2023 Job Description: GENERAL FUNCTIONS: The Recruitment and Retention Specialist will be responsible for developing a...
  • 1 Month Ago

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Supervisor
  • Aspen Dental
  • Rochester, NY FULL_TIME
  • At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 2 Days Ago

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0 Customer Retention Supervisor jobs found in Rochester, NY area

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Account Manager
  • RCare (ResponseCare)
  • Rochester, NY
  • Essential Duties and Responsibilities: The Account Manager is responsible for developing, optimizing, and leveraging the...
  • 4/26/2024 12:00:00 AM

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Senior Project Architect/Project Manager - Science & Technology
  • Colliers Engineering & Design
  • Rochester, NY
  • Overview: Colliers Engineering & Design is looking for a Senior Project Architect/Project Manager to join our Science, T...
  • 4/26/2024 12:00:00 AM

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Executive Assistant to the President & CEO
  • URBAN LEAGUE OF ROCHESTER NY, Inc.
  • Rochester, NY
  • Executive Assistant to the President & CEO Job Status: Full-Time Benefits: Eligible FLSA Status: Non-Exempt Schedule: 35...
  • 4/26/2024 12:00:00 AM

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Account Coordinator
  • Eastman Kodak Company
  • Rochester, NY
  • The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for ...
  • 4/26/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Rochester, NY
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/26/2024 12:00:00 AM

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Leasing Agent
  • Glendale Realty Services Group
  • Rochester, NY
  • Job Description Job Description Leasing Agent Job Summary: The Leasing Agent will show apartments to potential renters, ...
  • 4/25/2024 12:00:00 AM

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Client Services Representative- Employee Benefits
  • Paychex
  • Rochester, NY
  • Overview: Discover Your Passion, Develop Your Expertise in the Paychex Insurance Agency division. We are looking for Ben...
  • 4/23/2024 12:00:00 AM

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Full Time Addiction Therapist Supervisor
  • Rochester Regional Health
  • Rochester, NY
  • HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits an...
  • 4/5/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$58,609 to $84,145
Rochester, New York area prices
were up 1.5% from a year ago

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