Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Seeking an experienced Production Supervisor or a direct hire opportunity with our client in Ione, CA.
This position offers full benefits on the first day of employment, 3 weeks paid vacation and 12 holidays!
Annual salary is $90,000.
This is a full-time permanent position (11pm-7am) that will supervise the work of others and provide coaching, resolve issues, and serve as a link between subordinates and upper management.
Responsibilities:
Qualifications:
If you are interested in learning more about this role, please submit your resume for immediate consideration!
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0 Customer Retention Supervisor jobs found in Stockton, CA area