Customer Service Manager jobs in Cranston, RI

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

289 Customer Service Manager jobs found in Cranston, RI area

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Consumer Lending Customer Service Representative
  • CSI Professional
  • Johnston, RI
  • We are seeking a Consumer Lending Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...
  • yesterday

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Customer Service Representative (149538)
  • Ask Staffing
  • Cumberland, RI
  • Customer Service Representative Location: Cumberland , Rhode Island, US - 02864 Job Type: Contract Duration: 3+ Months Job Description: * Candidate will answer calls from Pharmacists and store ...
  • 2 days ago

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Customer Service Representative
  • Medix
  • Smithfield, RI
  • Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly * Prompt response to questions from CVS store employees by ...
  • 2 days ago

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2nd Shift Patient Support Customer Service
  • Integrity Staffing
  • Cumberland, RI
  • Required Qualifications: 1+ years of customer service experience required 1+ years using Microsoft Word, Excel, and Outlook in a professional or academic setting Additional Information: * Hours
  • 2 days ago

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Remote Customer Service Representative
  • Recruit
  • West Warwick, RI
  • We are looking to hire 2-3 Customer Service Representatives to aid us in providing excellent service to our clients by assisting them with their benefits and financial service needs. You will be ...
  • 2 days ago

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Entry Level Customer Service- Work From Home
  • MGN- Rhode Island
  • Cranston, RI
  • MGN-RI What are we looking for in applicants? ✓ Management and customer service experience ✓ Desire to move up the corporate ladder ✓ Outstanding social skills ✓ Worked in a team-oriented ...
  • 5 days ago

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Customer Service Representative (Call Center)
  • A-Line Staffing Solutions
  • Johnston, RI
  • Exceptional time management skills * Detail oriented with a strong sense of urgency * High School degree or equivalent If you are a Customer Service professional who is looking to gain quality ...
  • 5 days ago

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Customer Service Representative - Business Banking Credit Associate
  • A-Line Staffing Solutions
  • Warwick, RI
  • Ability to effectively manage a pipeline of credits, independently prioritizing activities. * Prior work experience in a business/commercial lending environment is required with knowledge of ...
  • 5 days ago

Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is the third largest city in the state. The center of population of Rhode Island is located in Cranston. Cranston is a part of the Providence metropolitan area. Cranston was named one of the "100 Best Places to Live" in the United States by Money magazine in 2006. It is among the top 25 safest cities in the country, according to CQ Press's research. According to the survey done by 24/7 Wall St website, Cranston ranked 36th on the list of “America’s ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$89,440 to $127,759
Cranston, Rhode Island area prices
were up 1.6% from a year ago

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