Customer Service Manager jobs in Suffolk, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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79 Customer Service Manager jobs found in Suffolk, VA area

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Customer Service Administration
  • Mitsubishi Chemical Composites America
  • Chesapeake, VA
  • We are seeking a Customer Service Administration Representative to join our team! You will be ... and management. Responsibilities: · Process Invoices and credits · Distributing invoices to ...
  • 10 hours ago

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Sales and Customer Service Associate (Full Time)
  • New Provisions
  • Norfolk, VA
  • ... customer service ... Engage in management training and development opportunities **Please Note: All promotions to ...
  • 12 hours ago

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Remote Outbound Customer Service Rep
  • NexRep
  • Chesapeake, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Remote Outbound Customer Service Rep
  • NexRep
  • Portsmouth, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Remote Outbound Customer Service Rep
  • NexRep
  • Norfolk, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Remote Outbound Customer Service Rep
  • NexRep
  • Suffolk, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Client Service Coordinator/Vet Assistant
  • Barker Animal Hospital
  • Chesapeake, VA
  • You will be responsible for helping customers by providing product and service information and ... Utilize the practice management software system for note-taking * Answer a multi-line phone system
  • yesterday

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Customer Service & Sales Representative
  • New Provisions
  • Norfolk, VA
  • Attend conference calls and meetings with clients, upper management, and top marketing leaders * Attract potential customers by answering product and service questions. Suggest information about ...
  • 2 days ago

Suffolk is an independent city in the Commonwealth of Virginia. As of the 2017 census, the estimated population was 90,237. It is the largest city in Virginia by boundary land area as well as the 14th largest in the country. Suffolk is located in the Hampton Roads metropolitan area which also includes the independent cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, and Virginia Beach, as well as other smaller cities, counties, and towns of Hampton Roads. With miles of waterfront property on the Nansemond and James River, present day Suffolk was formed in 1974 after consolidati...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,606 to $113,711
Suffolk, Virginia area prices
were up 1.2% from a year ago

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