Customer Service Supervisor jobs in Huntington Woods, MI
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Customer Service
-
Auburn, MI
FULL_TIME
-
Duties:
- Entering data
- Splitting and labeling loan packages
- Ordering verifications of income
- Verifying Social Security Numbers
- Indexing of loan conditions
- Ordering and uploading documents
- Loan verification
- Submitting summary report reviews
- Reviewing state and federal compliance
- Handling inbound and outbound calls
Qualifications:
- High school diploma or equivalent
- No Mortgage experience necessary
- Comfortable with technology (experience using dual monitors)
- Process oriented
- Comfortable talking with clients over the phone
- Ability to multitask and adapt to change
- Positive attitude and willingness to learn
- Strong attention to detail
- Experience in a professional or office setting
We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.
Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.
- 8 Days Ago
- TJX Companies, Inc.
-
Farmington, MI
FULL_TIME
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
- 1 Month Ago
- DXP
-
Pontiac, MI
FULL_TIME
- Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of cust...
- 23 Days Ago
- TJX Companies
-
Auburn, MI
FULL_TIME
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
- 20 Days Ago
- TJ Maxx
-
Fort Gratiot, MI
FULL_TIME
- JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off t...
- 9 Days Ago
- DXP Enterprises, Inc.
-
Pontiac, MI
FULL_TIME
- Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of cust...
- 23 Days Ago
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0 Customer Service Supervisor jobs found in Huntington Woods, MI area
- Waldron Private Wealth
-
Plymouth, MI
- Description Waldron Private Wealth (Waldron) is looking to fill a hybrid administrative position and is seeking a motiva...
- 9/22/2024 12:00:00 AM
- Apitech
-
Ann Arbor, MI
- ** Customer Service Supervisor** **Job Category****:** Customer Service (G&A) **Requisition Number****:** CUSTO004101 Sh...
- 9/21/2024 12:00:00 AM
- Movement Search & Delivery
-
Wixom, MI
- Movement is seeking a Customer Service Supervisor with a passion for customer satisfaction to join a friendly growing te...
- 9/20/2024 12:00:00 AM
- Burlington
-
Farmington, MI
- If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-pac...
- 9/20/2024 12:00:00 AM
- OpTech
-
Farmington Hills, MI
- Reading and interrupting the complaints, obtaining the data in a system, write a narrative with the information and date...
- 9/19/2024 12:00:00 AM
- FedEx Office
-
Ann Arbor, MI
- POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing ...
- 9/19/2024 12:00:00 AM
- Meter Reader
-
Hamtramck, MI
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 9/18/2024 12:00:00 AM
- TJ Maxx
-
Auburn Hills, MI
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same com...
- 9/9/2024 12:00:00 AM
About Huntington Woods, Michigan
were up 1.2% from a year ago