Customer Service Supervisor jobs in Sierra Vista, AZ
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
Retail Customer Service Supervisor
- The TJX Companies, Inc.
-
Tucson, AZ
FULL_TIME
-
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes: TJ Maxx Store 0665 || 6230 N. Oracle Rd. || Tucson || AZ || 85704
Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
This position has a starting pay range of $15.35 to $15.85 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: TJ Maxx Store 0665 || 6230 N. Oracle Rd. || Tucson || AZ || 85704 - 4 Days Ago
Retail Customer Service Supervisor
- TJX Companies
-
Tucson, AZ
FULL_TIME
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
- 28 Days Ago
Customer Service Specialist
- Service Experts Heating & Air Conditioning
-
Pearce, AZ
FULL_TIME
- Position Title: Customer Service Specialist Join the team of experts and realize your true potential!Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doin...
- 4 Days Ago
Supervisor, Construction Maintenance
- Arizona Public Service - APS
-
Douglas, AZ
FULL_TIME
- Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the...
- 7 Days Ago
Service Supervisor
- National Pool Partners
-
Tucson, AZ
FULL_TIME
- Ambiance is hiring a Pool Service Supervisor to join its Tucson, AZ office!The Swimming Pool Industry is changing and growing, and National Pool Partners is at the forefront of that change. Come join ...
- 4 Days Ago
Customer Service
- Achieve
-
Tucson, AZ
FULL_TIME
- Company DescriptionAchieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leverag...
- 4 Days Ago
Filters
- Current Active Filter
- Sierra Vista, AZ
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Supervisor jobs found in Sierra Vista, AZ area
Customer Service Representative
- The Michaels Organization
-
Fort Huachuca, AZ
- Overview: Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings ...
- 5/31/2024 12:00:00 AM
Customer Service & Operations Analyst - Payments
- NatWest Group
-
Douglas, AZ
- **Customer Service & Operations Analyst - Payments** #R-00162549 Location Douglas-IOM, Isle of Man Contract Permanent - ...
- 5/30/2024 12:00:00 AM
Cashier/ Cook/ Server/ Customer Service
- McDonalds
-
Tombstone, AZ
- Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly disp...
- 5/28/2024 12:00:00 AM
Cashier/ Cook/ Server/ Customer Service
- mcdonalds
-
Sierra Vista, AZ
- Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly disp...
- 5/28/2024 12:00:00 AM
Cashier/ Cook/ Server/ Customer Service
- McDonalds
-
Nogales, AZ
- Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly disp...
- 5/28/2024 12:00:00 AM
Cashier/ Cook/ Server/ Customer Service
- mcdonalds
-
Douglas, AZ
- Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly disp...
- 5/28/2024 12:00:00 AM
Customer Service Representative
- R1 Revenue Cycle Management
-
Sierra Vista, AZ
- Location: LifePoint Canyon Vista Medical Center Shift: PRN. Open availability required for as needed shifts including ov...
- 5/27/2024 12:00:00 AM
Customer Service Agent
- Expeditors International of Washington, Inc.
-
Nogales, AZ
- "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply ch...
- 5/27/2024 12:00:00 AM
About Sierra Vista, Arizona
Sierra Vista is a city in Cochise County, Arizona, United States. As of the 2010 census the population of the city was 43,888. The city is part of the Sierra Vista-Douglas Metropolitan Area, with a 2010 population of 131,346. Fort Huachuca, a U.S. Army post, is located in the northwest part of the city.
Sierra Vista, which is Spanish for "Mountain Range View", is located 75 miles (121 km) southeast of Tucson and serves as the main commercial, cultural, and recreational hub of Cochise County.
Sierra Vista is located in southwestern Cochise County at 31°32′44″N 110°16′35″W / 31.54556°N 110.276...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$65,774 to $87,882
Sierra Vista, Arizona area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Customer Service Supervisor do?
Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020