Customer Service Supervisor jobs in Youngstown, OH

About us

Jeswald Auto Truck Service is a small business in the towing and recovery industry. We are professional, agile and fast-paced.

Our work environment includes:

• Casual work attire
• On-the-job training

Part-Time to Full-Time

Dispatch Shifts are Evening and/or Midnight (Awake) Shifts.

Our mission is to promote a healthy, safe, well-educated, and thriving employees and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.

We are currently looking to hire a part-time to full-time dispatcher, 16-30 hours per scheduled week for a mix of evening and/or mid-nights, scheduling is not set and will/could change weekly. At least one (1), if not both, weekend shifts per scheduled week. Experience a plus but not required, will train. Extra shifts are available during employee vacations or call offs.

Must be able to multi-task, handle multi-phone lines and radios. Dispatchers are responsible for answering the phone and taking down information from police departments, fire departments, open accounts, general customers, etc. This requires an extreme amount attention to detail as well as knowledge of the geographical area. Dispatchers must be able to remain calm during the phone conversation even with the most irritated customers. Applicants must be local to and familiar with the geographical area. Applicants must have clean background check and clean drug screen.

This position does include weekends.

Job Type: Part-time

Pay: $11.50 - $14.00 per hour

Expected hours: 16 – 30 per week

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Night shift
• Overnight shift
• Rotating weekends
• Weekends only

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Youngstown, OH 44515 (Required)

Work Location: In person