Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Clarke Customer Care is both New England’s premier appliance repair service and also its fastest growing. Unlike other service companies, we are focused exclusively on the luxury appliances produced by Sub-Zero, Wolf, Cove, Scotsman and Best.
Our customers entrust us with the care of their beautiful homes, so we strive to provide the best service experience. Deeply loyal customers are good for business, and we want our employees to have stable, well-paying careers that they can take pride and joy in.
Are you a hard-working, independent, and mechanically inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.
We are an established, professional company and offer full benefits:
Candidates must:
The Appliance Service Technician role is a full-time position, Monday through Friday. Saturdays are optional, not mandatory!
If you are interested in becoming part of our dynamic and growing organization, please call or fill out an application.
(877) 925-2753
Job Type: Full-time
Work Location: On the road
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