Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
AGGRESSIVE EXPERIENCED TRUCKING TRANSPORTATION AGENT
Since 1958, Quick Delivery Service has been providing container drayage and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the South Eastern Regions.
Mobile trucking company looking for a customer service agent for our Hot Shot/Truckload and Container Dept. Truck transportation dispatch experience a must.
Knowledge of order entry, invoicing, HOS and E-log / ELD preferred.
Responsibilities
Benefits:
Simple IRA
Simple IRA matching
Dental insurance
Health insurance
Disability plans
Accidental Plans
Paid time off
Life insurance
Safety equipment provided
Vision insurance
Schedule: M-F 7-5PM
Salary paid position
Salary negotiable based on experience
Home time
Year round work
Office -Job
Type:
Company Hot Shot Dispatcher
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