eCommerce Marketing Analyst jobs in the United States

About Us

Our Company connects well-known brands with their passionate audiences. We are a team of diverse individuals who value innovation, continuous learning, and a strong commitment to excellence. Our team members have a wide range of interests, from scuba diving to DnD, but we share a unified goal: to simplify technology and create compelling commerce experiences.

We embrace diversity and equity as core values, fostering a culture that celebrates varied backgrounds, skills, and perspectives. At our company, differences are not just accepted but valued—be yourself, because we appreciate authenticity.

Salary

$80,000

About The Role

As an eCommerce Business Analyst, you will play a pivotal role in our project lifecycle, particularly in Discovery, Design, and Build phases. You will lead projects by:

Facilitating project discovery through workshops to define client requirements and scope.

Assisting in project scope estimation.

Collaborating closely with the design team to determine best practices and project scope across various eCommerce platforms.

Detailing the work needed to meet client expectations using User Stories and Tasks.

Driving projects forward through active engagement with internal and client-facing teams.

You will also be instrumental in planning and executing platform requirements, integrations, migrations, and data strategies. Your responsibilities will include creating documentation, defining roadmaps, and supporting project planning before collaborating with the development team on new builds.

Qualifications

3 years of experience in major eCommerce projects, including writing User Stories and Technical and Functional Specification Documents.

Proficiency in Cloud Platforms (e.g., Git, GitHub Actions, Azure DevOps, Jenkins, Bamboo), Jira, GitHub, Bitbucket, and related tools.

Experience with eCommerce platforms like Salesforce Commerce Cloud, Shopify, or BigCommerce, and understanding of eCommerce workflows.

Agile development experience, utilizing Scrum principles.

Agency experience, ideally in a digital agency serving retail or other brands.

Previous involvement with enterprise-level clients in roles such as Pre-Sales, Business Analyst, or Solution Engineering.

Strong communication skills for both in-person and remote presentations.

Excellent writing skills for internal and external communications.

Effective time management skills to handle multiple projects and sales cycles concurrently.

Creative problem-solving abilities with a focus on developing solutions for enterprise-level clients.

Business acumen in transforming business processes to achieve customer goals.

Key Responsibilities

Collaborate with the sales team during the discovery phase to align project goals with business objectives.

Identify and address missing client requirements through workshops, ensuring a comprehensive project understanding.

Assist in creating technical project documentation and estimates based on discovery outputs.

Build credibility and rapport with clients through product demonstrations and technical discovery calls.

Recommend optimal and cost-effective solutions.

Provide accurate cost and timeline estimates to clients and stakeholders.

Validate requirements against business needs, ensuring stakeholder approval and quality standards.

Innovate and propose new solutions to support client business initiatives.

Engage regularly with sales and development teams to provide product and client feedback, improving processes and customer experiences.

Collaborate with internal resources (Account Executives, Solutions Engineers, etc.) to develop roadmaps, support sales cycles, and close business deals.

Benefits

Comprehensive medical, dental, and vision coverage, including an HSA.

Simple IRA with 3% matching.

Maternal and paternal leave, including support for fostering and adoption.

Flexible work schedule and generous paid time off.

Recognition culture that values and encourages achievements.

Professional development opportunities including mentorships, certification trainings, and conferences.

Virtual social events like Remote Happy Hours, Coffee Chats, and occasional cooking classes.

Pet-friendly offices (dogs and occasionally cats are welcome).

Note Regarding Third Party Resumes

Our company does not accept unsolicited resumes from third-party recruiters unless contractually engaged for specific openings. Submitting an unsolicited resume acknowledges that our company may hire the applicant at its discretion without any fee owed to the submitting entity.

Employment Type: Full-Time