eCommerce Strategy Manager implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Manager compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Manager plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Our General Managers assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered while maximizing restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all company policies, procedures, programs and systems, while complying with all federal, state and local laws and ethical business practices.
Our General Managers build a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. He/she promptly responds to all customer concerns and issues, and solicits customer and team member feedback to improve restaurant operations and build brand loyalty. He/she will actively recruit customer-focused team members, maintain adequate staffing levels according to projected sales and properly orient and train team members to exceed customer expectations. Managers will build an atmosphere of teamwork, energy and fun.
Our managers manage profit goals and ensure food, labor and other controllable costs stay within budget and correct deviations by accurately using the PROFIT System. He/she will manage company's assets by keeping the restaurant clean, fully equipped and all equipment maintained.
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