Employee Benefits Account Manager jobs in Evansville, IN

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Employee Benefits Account Manager I
  • Houchens insurance Group
  • Owensboro, KY FULL_TIME
  • Summary

    Analyzes and answers requests by mail, telephone, or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties.

    Essential Duties and Responsibilities

    Disclaimer: the duties listed are intended to describe the general nature and level of work to be performed. This is not an exhaustive list of all responsibilities, duties and skills which may be required.



    80%
    Client/Policy Services
    Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
    Responsibilities include:
    • Maintaining direct communication and building relationships with insureds.
    • Obtaining updated underwriting information from clients when necessary.
    • Reviewing policies and entering information in a database system.
    • Assisting in open enrollment meetings and assisting clients in enrollment paperwork for employees.
    • Maintaining agency management database with current information and ordering corrections as necessary.
    • Building relationships with insurance carriers.
    • Developing Producer, Director of Account Services and Service Manager confidence in job knowledge, judgment calls, and awareness of current industry trends and developments.
    • Maintaining compliance with all Employee Benefit service standards and procedures.
    • Servicing of assigned accounts with minimal Producer/Service Manager direction.
    • Handling complex policy issues and finding resolution with minimal Producer/Service Manager involvement.
    • Coordinating with Technology and Benefits Department to support client enrollment needs when applicable.
    • Prepare ERISA wrap Documents.
    • Working with marketing and clients for the purpose of gathering marketing data.
    • Seeking opportunities for potential up selling of accounts.
    • Coordinating with Renewal Marketer when applicable.


    10%
    Teamwork
    Works together with team and with other departments, such as Marketing, Accounting, Compliance, etc.; this includes conferencing with Producer to discuss execution of strategies. Assists in training new team members. Volunteers to back up and/or assist others as needed. Manages PTO to work with departmental needs. Special projects as requested by Manager.


    10%
    Determination
    Displays commitment and initiative to meet department and agency education goals as set forth in the organizations education program.


    Supervisory Responsibilities
    Directly supervises 1-2 Account Manager Assistants. Responsibilities include assigning, and directing work to Assistants.

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. Continuous Learning - Seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others. Use of Technology - Adapts to new technologies; uses technology to increase productivity. Design - Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations. Project Management - Communicates changes and progress. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Cooperation - Establishes and maintains effective relations; offers assistance and support to co-workers; works actively to resolve conflicts. Managing Customer Focus - Promotes customer focus; establishes customer service standards. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Teamwork - Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Business Acumen - Demonstrates knowledge of market and competition; aligns work with strategic goals. Ethics - Inspires the trust of others; works with integrity and principles; upholds organizational values. Organizational Support - Follows policies and procedures. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Undertakes self-development activities. Judgement - Includes appropriate people in decision-making process. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently. Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Education and/or Experience
    At least three years related insurance experience and/or training, preferably handling multi-line, group health accounts; or equivalent combination of education and experience.
    Language Skills
    Ability to read, analyze, and interpret complex documents, such as insurance policies. Ability to respond effectively to inquiries or service issues from company personnel and/or clients.
    Mathematical Skills
    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
    Reasoning Ability
    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to bring full resolution to issues with minimal Producer/Service Manager involvement.
    Computer Skills
    To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
    Certificates, Licenses, Registrations
    Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization’s education plan.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The noise level in the work environment is usually moderate.
  • 26 Days Ago

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Employee Benefits Account Manager - Hybrid
  • Jonus Group
  • Evansville, IN FULL_TIME
  • Our client is seeking an L&H licensed, dedicated, and proactive Employee Benefits Account Manager to join their team. Benefits Competitive salary: $60-90K Comprehensive benefits package Professional d...
  • 2 Months Ago

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Sales Executive- Employee Benefits
  • AssuredPartners
  • Evansville, IN OTHER
  • Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing sales skills and experience and leverage AssuredPartners’ suite of resources and ...
  • 30 Days Ago

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Human Resource Assistant - Benefits
  • Benefits in Owensboro, KY - Owensboro
  • Owensboro, KY FULL_TIME
  • Summary Job Summary Assists with reviewing and administering leave requests, including but not limited to medical illness, military leave and Family and Medical Leave Act (FMLA) requests for eligibili...
  • 11 Days Ago

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Field adjuster
  • Allstate Benefits
  • Owensboro, KY FULL_TIME
  • The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now ...
  • 20 Days Ago

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Account Manager
  • Brenntag
  • Henderson, KY FULL_TIME
  • ACCOUNT MANAGER Our team in Henderson currently has an opening for a Account Manager >> YOUR ROLE & RESPONSIBILITIES Essential Responsibilities and Tasks: Customer Business Development (70%) 1. Meet s...
  • 11 Days Ago

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0 Employee Benefits Account Manager jobs found in Evansville, IN area

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Payroll Analyst
  • Atlas Van Lines
  • Evansville, IN
  • Overview: Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globall...
  • 6/11/2024 12:00:00 AM

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HR Director
  • Hamilton Pointe Health and Rehabilitation
  • Newburgh, IN
  • Overview: Human Resource Director If you are looking for a career that can make a difference, then Hamilton Pointe Healt...
  • 6/10/2024 12:00:00 AM

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Manager-Customer Service
  • AT&T
  • Evansville, IN
  • Job Description: Overall Purpose: Directs and manages a team of Customer or Business Services Representatives who are re...
  • 6/10/2024 12:00:00 AM

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Inbound Customer Service Representative - Hybrid
  • AT&T
  • Evansville, IN
  • Job Description: ***This job reports to our 5101 Vogel Road, Floor 1, Evansville, IN 47715 location. If considered, you ...
  • 6/10/2024 12:00:00 AM

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Development Manager
  • HR Solutions, Inc.
  • Evansville, IN
  • Development Manager Position Summary: Junior Achievement of Southwestern Indiana is seeking a Development Manager. Junio...
  • 6/8/2024 12:00:00 AM

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Certified Orthotist (CO or Board Eligible)
  • Hanger, Inc.
  • Evansville, IN
  • Why Us?: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prost...
  • 6/8/2024 12:00:00 AM

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REGIONAL HUMAN RESOURCES MANAGER
  • Berry Global, Inc
  • Evansville, IN
  • Overview: Berry Global, headquartered in Evansville, Indiana, is committed to its mission of Always Advancing to Protect...
  • 6/7/2024 12:00:00 AM

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Project Manager - Utility Infrastructure - Evansville, IN
  • American Structurepoint
  • Evansville, IN
  • Overview: When you join American Structurepoint, you gain more than a career. You become part of a family of talented, p...
  • 6/7/2024 12:00:00 AM

Evansville is a city and the county seat of Vanderburgh County, Indiana, United States. The population was 117,429 at the 2010 census, making it the state's third-most populous city after Indianapolis and Fort Wayne, the largest city in Southern Indiana, and the 232nd-most populous city in the United States. It is the commercial, medical, and cultural hub of Southwestern Indiana and the Illinois-Indiana-Kentucky tri-state area, home to over 911,000 people. The 38th parallel crosses the north side of the city and is marked on Interstate 69. Situated on an oxbow in the Ohio River, the city is of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Benefits Account Manager jobs
$51,281 to $67,029
Evansville, Indiana area prices
were up 1.3% from a year ago

Employee Benefits Account Manager in Amherst, NY
Review and maintain executed contracts, plan documents, summary plan descriptions, business associate agreements and amendments.
March 30, 2023
Employee Benefits Account Manager in Phoenix, AZ
Prepares files, including setting up new files, archiving expired files, and following electronic document retention policies.
March 31, 2023
Employee Benefits Account Manager
Assist producers in the handling and processing of new and renewal employee benefits business including plan design and negotiate with carriers when necessary.
December 15, 2022
Develop quality control materials produced for clients, including but not limited to the annual open enrollment handbooks.
March 18, 2023
Communicate with customers by telephone, email or in person in order to provide information about insurance products and services.
April 10, 2023
Provides leadership within the account team, demonstrating a strong work ethic, positive attitude, and willingness to assist others at all times.
May 16, 2023