Employee Relations Manager jobs in Camden, NJ

OVERALL DESCRIPTION

Investigates and responds to employment discrimination complaints filed internally and with external compliance agencies. Performs assigned Employee Relations (ER) activities including informal and formal problem resolution steps. Assists in the planning, development and implementation of projects/programs to affect Equal Employment Opportunity/Affirmative Action (EEO/AA) and ER objectives.

SPECIFIC RESPONSIBILITIES

• Conducts Title VII investigations into individual charges of discrimination filed by applicants and employees under federal and/or state laws/regulations and the Authority’s EEO Policies.
• Writes position statements on behalf of SEPTA regarding allegations made by complainants who files with external regulatory agencies (e.g., EEOC, PHRC).
• Assesses due dates required by regulatory agencies and, if deemed unreasonable, secure additional time to respond.
• Assesses fact finding dates to ascertain that there is sufficient preparation time; reschedules when necessary.
• Represents SEPTA during the fact finding, mediation, and conciliation process and prepares managers, supervisors or other employees to represent the Authority during such proceedings.
• Provides guidance to managers in the resolution of discrimination complaints consistent with findings.
• Assists managers through the employee relations conflict resolution process which relates to the administration of existing policies and procedures.
• Implements a metric system which requires periodic review against Authority goals and potential problem areas.
• Serves as a Liaison with other human resource professionals on matters which may affect objectives for the Equal Employment Opportunity/Affirmative Action (EEO/AA) program.
• Provides assistance with interpreting EEO policies and regulations as related to the discrimination complaints.
• Provides project management to initiate and sustain the goals and initiatives of SEPTA’s Human Resources Division.
• Assists in the development of an EEO/AA/ER Training curriculum to conduct training for management and supervisory personnel.
• Assists in the development of an EEO/AA/ER on-site program to orient and to advise employees of the Department’s responsibilities and objectives pursuant to its Mission Statement.
• Provides technical support and assistance to managers and employees for conflict resolution.
• Ensures that the Authority is in compliance with Title VI as required by Federal Transit Administration (FTA) regulations regarding transit services and related benefits.
• Investigates all alleged FTA Title VI violations.
• Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public, self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others.
• Performs other duties as required.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's Degree in social sciences, human resource management, business administration or related field from an accredited college/university and a minimum of six (6) years work related experience in the investigation of employment discrimination complaints, position statements, and/or other employee relations activities required.
• An equivalent combination of education and experience (i.e., two (2) years of experience equating to one (1) year of post-high school education) may be considered in lieu of the above degree requirement.
• PC experience with a working knowledge of Word, Excel and database software packages required.
• Strong analytical, interpersonal and organizational skills with exceptional written and verbal abilities required.
• Must have demonstrated workplace experience in the application of the Title VII of the Civil Rights Act of 1964 (as amended). This experience must include an active role in investigation strategies, conducting witness interviews, securing evidence and documentation, completion of investigation summaries and making recommendations.
• J. D. law degree preferred.