Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience. Additionally, Employee Services Manager implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimizing administrative hours delegated to programs. Requires a bachelor's degree. Typically reports to a director. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Full-Time 40 hours
Summary :
The Employee Health Services Administrative Assistant is the central point of communication among patients, providers, and other members of the health care team. Provides registration data entry, clerical and reception functions including answering and routing telephone calls, greeting patients, scheduling appointments, processing medical records requests, filing, billing and any related tasks as delegated by the Manager or Department Director.
Minimum Requirements:
High School Diploma or equivalent
Computer skills and knowledge required.
Secretarial experience in an office based physician practice, preferably in Occupational Medicine/Employee Health.
Superior customer service and communication skills.
Knowledge of HIPAA requirements and some Medical terminology.
Preferred Skills:
College degree
Electronic Health record knowledge/use.
Exceptional customer service and telephone etiquette.
Solid time management skills.
Effective communication skills both speaking and writing.
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