Executive Response Specialist jobs in Canton, MI

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)

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460 Executive Response Specialist jobs found in Canton, MI area

Canton, officially the Charter Township of Canton, is a charter township of Wayne County in the U.S. state of Michigan. It is located about 8 miles (13 km) west of the city limits of Detroit and 8 miles (13 km) east of the city limits of Ann Arbor. As of the 2010 census, the township had a population of 90,173, making it Michigan's second largest township and eleventh largest community. Canton is ranked as 96th highest-income place in the United States with a population of 50,000 or more. Canton Township is also consistently ranked as one of the safest cities in the United States, as well as i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,719 to $63,064
Canton, Michigan area prices
were up 1.3% from a year ago

Executive Response Specialist in Spartanburg, SC
Implements procedures to ensure consistency and continuous improvement activities.
January 10, 2021
Assists in the identification, assessment and resolution of complex issues/problems.
February 21, 2021
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
March 16, 2021