Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care, and respect.
Certified a Great Place to Work 3 years in a row, we understand that our team members are our greatest asset. In addition to a work schedule unique to our industry, some rewarding benefits we provide include:
We are currently looking for a compassionate, hard-working, and self-driven licensed Funeral Director to join our team.
Essential Duties and Responsibilities
Who should apply? Those who are dedicated to serving families; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.
Requirements:
If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Benefits:
Schedule:
License/Certification:
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Work Location: In person
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