Field Service Director jobs in West Virginia

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

I
Field service
  • IQVIA
  • South Charleston, WV FULL_TIME
  • IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password.

    Position Description :

    Our Field Service Agent position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology.

    You will be responsible forassisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team.

    This is a great opportunity to develop and advance your technicalskills!

    Career Advancement Opportunities :

    Partnered with one of the top medical device companies in the country. Clear path to FST.

    This is a 100% per diem travel position with the possibility of traveling 3-4 weeks at a time. Work is assignment based.

    Responsibilities :

    Assist field service staff with organizing, testing, updating medical devices, installing / configuring hardware, software, and network products

    Manually move and carry medical equipment and un-box medical devices from shipping or storage containers

    Set-up and organization of equipment and workstations

    Conduct routine checks and records data from product tests after installation and configuration

    Assignment-based schedule working per diem

    Travel nationally to support customer needs

    Provide ongoing communication and customer support to on-site hospital staff.

    Provide on-the-job training (OTJ) for new hires.

    Complete other duties at the discretion of management

    Requirements :

    Minimum of 1-2 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered.

    An active and unrestricted driver license and a personal vehicle for local work related assignments are required for this position.

    Travel time and mileage are reimbursed.

    Must be comfortable with basic software programs and Microsoft operating system

    Ability to assemble and disassemble equipment and devices required

    Ability to sit and stand for long periods of time and lift up to 50 pounds required

    Ability to work an assignment-based schedule with 40 hours commitment per week when on assignment required

    Ability to clear hospital vendor credentialing requirements, including proof of vaccination status

    Preferred Experience :

    Hardware - Replacing Bezels, key pads, buttons, batteries, etc.

    Software - Calibrations, networking, software updates, etc.

    Set-up and organize the equipment and workstations.

    Conduct routine checks and records data from product tests after installation and configuration.

    LI-CES

    LI-DNP

    IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.

    We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at

    We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

    IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

    The potential base pay range for this role is $20 - $22 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience;

    location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.

    Last updated : 2024-04-23

  • 2 Days Ago

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County Executive Director Expanded
  • US Farm Service Agency
  • McMechen, WV FULL_TIME
  • Duties Responsible for directing and managing program and administrative operations for one or more counties. Carrying out permanent and ad hoc farm bill programs and policies established by USDA as w...
  • 9 Days Ago

F
Field Inspector
  • Field Services, Inc.
  • Bluefield, WV PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 3 Days Ago

F
Field Inspector
  • Field Services, Inc.
  • Clendenin, WV PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 3 Days Ago

F
Field Inspector
  • Field Services, Inc.
  • Lost, WV PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 9 Days Ago

F
Field Inspector
  • Field Services, Inc.
  • Parsons, WV PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 13 Days Ago

F
Director of Field Services
  • Frank I. Rounds Company
  • Randolph, MA
  • Founded in 1936, The Frank I. Rounds Company is a well-established solutions-based sales and service provider to the com...
  • 4/26/2024 12:00:00 AM

C
Director of Field Services
  • Combi Packaging Systems Llc
  • North Canton, OH
  • Come join our team! We are looking to fill a Director of Field Services position, seeking an individual who can establis...
  • 4/25/2024 12:00:00 AM

P
Director of Field Service (44993)
  • Palmer Group
  • Des Moines, IA
  • Job Description Job Description Our niche industry client is conducting a nationwide search for a Director of Field Serv...
  • 4/25/2024 12:00:00 AM

M
Field Director
  • Mi Familia Vota
  • Phoenix, AZ
  • The Organization Mi Familia Vota (MFV) is the Latino led organization with the largest field operation in the nation tha...
  • 4/25/2024 12:00:00 AM

C
Director of Field Services
  • Combi Packaging Systems LLC
  • North Canton, OH
  • Come join our team! We are looking to fill a Director of Field Services position, seeking an individual who can establis...
  • 4/23/2024 12:00:00 AM

F
Director of Field Services
  • Frank I. Rounds Company
  • Randolph, MA
  • Founded in 1936, The Frank I. Rounds Company is a well-established solutions-based sales and service provider to the com...
  • 4/23/2024 12:00:00 AM

D
Field Director
  • Danie Lurie for San Francisco Mayor
  • Type: Full-time salaried Reports to: Campaign Manager Location: San Francisco Bay Area Timeframe: February 2023 to Novem...
  • 4/23/2024 12:00:00 AM

F
Director of Field Services
  • Frank I Rounds Co
  • Randolph, MA
  • Founded in 1936, The Frank I. Rounds Company is a well-established solutions-based sales and service provider to the com...
  • 4/22/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$143,739 to $182,491

Field Service Director in Charlotte, NC
The manager must be able to lead, coach and facilitate the activities of these people towards accomplishing the field services mission and have excellent insight into the demands of customers, subordinates and the service business.
January 13, 2020
Field Service Director in Florence, AL
Predict, detect, and resolve field service issues before your customers even know there’s a problem, ensuring consistent and dependable operations.
January 19, 2020
Field Service Director in Manchester, NH
Service technicians know their way around a tool box and a computer circuit board.
December 31, 2019