Front Desk Manager jobs in Prescott, AZ
Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager jobs
- Remington Hotels
-
Sedona, AZ
FULL_TIME
-
Job Description
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell staff, concierge staff and PBX operators.
- Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Location Description
1200 West Highway 89A, Sedona, Arizona, 86336 Sky Rock Sedona is situated in the midst of the breathtaking red rock landscape.
All guest rooms & public spaces echo the Sedona mountain-scape and include subtle influences from neighboring Native American tribes.
Relax at our terrace seating areas with welcoming fire pits, or grab a drink and small bites at our Sky Rock Lounge. Experience scenic views around every corner and enjoy the best of Arizona, only a few steps away.
Requirements
What we are looking for
- High work ethic, self-initiative, independent judgment
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Last updated : 2024-04-10
- 18 Days Ago
- Remington Lodging & Hospitality
-
Sedona, AZ
FULL_TIME
- What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and...
- 19 Days Ago
- Internal Career Site
-
Tusayan, AZ
OTHER
- Overview Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a life...
- 29 Days Ago
- Xanterra Travel Collection
-
Tusayan, AZ
FULL_TIME
- Overview Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a life...
- Just Posted
- Aramark
-
Bryce, UT
FULL_TIME
- Job Description The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. ...
- Just Posted
- Orchard Canyon
-
Sedona, AZ
PART_TIME
- Essential Duties and Responsibilities include the following: Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop. Date stamps, sorts, and racks incoming ...
- 1 Month Ago
- Current Active Filter
- Prescott, AZ
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0 Front Desk Manager jobs found in Prescott, AZ area
- Yavapai College
-
Prescott, AZ
- Salary: $25.00 - $28.00 Hourly Location : Prescott, AZ Job Type: Casual Part Time (Less than 20 hours/week) Job Number: ...
- 4/30/2024 12:00:00 AM
- Highgate Senior Living
-
Prescott, AZ
- Must be able to obtain a level one Fingerprint Clearance Card. LOVE YOUR WORK. JOIN OUR TEAM. A community, not a facilit...
- 4/30/2024 12:00:00 AM
- Polara Health
-
Prescott, AZ
- Are you a compassionate and experienced Registered Nurse (RN) seeking an opportunity to make a difference in the lives o...
- 4/29/2024 12:00:00 AM
- Polara Health
-
Prescott, AZ
- Are you a compassionate and experienced Registered Nurse (RN) seeking an opportunity to make a difference in the lives o...
- 4/29/2024 12:00:00 AM
- Highgate Senior Living
-
Prescott, AZ
- Must be able to obtain a Level One Fingerprint Clearance Card. LOVE YOUR WORK. JOIN OUR TEAM. A community, not a facilit...
- 4/28/2024 12:00:00 AM
- Hiring Now!
-
Prescott, AZ
- Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic ...
- 4/28/2024 12:00:00 AM
- Town of Prescott Valley, AZ
-
Prescott Valley, AZ
- Salary: $77,542.00 - $108,555.00 Annually Location : Prescott Valley, AZ Job Type: Full Time Job Number: 00830 Departmen...
- 4/27/2024 12:00:00 AM
- City of Prescott
-
Prescott, AZ
- ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY Administrative Specialist Public Works Department Hiring Range: $19.55 to $24.44 ...
- 4/27/2024 12:00:00 AM
About Prescott, Arizona
were up 2.5% from a year ago