JOB SUMMARY
Responsible for coordinating the export/import/logistical operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands maintaining a high level of excellence in customer service and operations.
Duties & Functions
Essential:
• Contact customers following sales to ensure ongoing customer satisfaction, provide flight details, maintain and review letters of credit and resolve any complaints. Assist with the collection of customer accounts. • Completing light warehouse work including operating a forklift.
QUALIFICATION STANDARDS
Education & Experience:
Physical requirements: