Guest Services Manager - Casino jobs in New York, NY

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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National Lead Manager (FT)
  • RAPPORT GUEST SERVICES
  • New York, NY FULL_TIME
  • Overview: 
    The National Community Ambassador Lead will drive program initiatives and ensure all locations within the North American region are operating per program standards. The goal of the ambassador program is to enhance the workplace experience by establishing relationships with employee occupants and stakeholders and providing exceptional hospitality and concierge services. The teams are responsible for onsite operations of the campus ranging from marketing, campus engagement, communications, service coordination, and oversight of special event coordination. The National Lead will ensure the local teams are achieving the day-to-day objectives and monitor compiled data and provide analysis to Corporate Services leadership groups.
     
    Responsibilities:
    • Oversee the Community Ambassador program at each site, ensuring community ambassadors are providing support as outlined and have the appropriate training and tools to succeed.
    • Form relationships with key personnel, stakeholders, BU leadership, and functional leads across Corporate Services.
    • Connect with local program leads to monitor data collection progress and ensure dashboard analytics are an accurate reflection of activity.
    • Provide weekly reporting on program objectives and workplace involvement, and ensure relevant marketing materials are updated on a weekly or as-needed basis (Jive Page, Newsletter & Dashboard).
    • Create a sense of community by working with Site Leads and relevant teams to develop and implement community promotion, and engagement strategies for the campus.
    • Contribute to related marketing tools to ensure community awareness of all promotions, new Amenities features, or building-wide events and activities.
    • Collaborate with the wider Hospitality team to drive engagement activity.
    • Support the existing calendar of planned RTO Re-Engagement events and identify areas/groups to expand on existing programming. 
    • Monitor and measure the success of all community engagement and continue to look for opportunities to enhance the program and highlight value. 

    Requirements/Experience:
    • 5-7 years within the hospitality industry.
    • Strong verbal and written communication skills.
    • Commercial and vendor management experience.
    • Technical skills (handling data, standardized reporting, visualization).
    • Prior experience managing teams remotely (20 individuals).
    • Self-Starter.
    • Exceptional organizational and multi-tasking skills.
    • Strong interpersonal and networking skills.
    • Website and graphic design a plus.
  • 24 Days Ago

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Entry Level - Financial Services
  • Mid-Large Asset Manager
  • New York, NY FULL_TIME
  • Entry Level Institutional Service / Sales Analyst Premier/ Boutique Asset Manager seeks an Entry Level Institutional Service / Sales Client Analyst (s) that will be responsible for providing investmen...
  • 1 Month Ago

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GUEST SERVICES MANAGER
  • Dream Midtown
  • New York, NY FULL_TIME
  • Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This role leads other ass...
  • 21 Days Ago

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Guest Services Manager
  • James NoMad NYC
  • New York, NY FULL_TIME
  • Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 22 Days Ago

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Guest Services Manager
  • Pier Sixty LLC
  • New York, NY FULL_TIME
  • Job Summary: Responsible for the first impression all clients and guests have of Pier Sixty, The Lighthouse and Current. The Guest Services Manager is accountable for the seamless operation of the dep...
  • 24 Days Ago

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GUEST SERVICES MANAGER
  • Compass Group Careers
  • Valhalla, NY FULL_TIME
  • Flik Hospitality Group Salary: $85000 / year What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ev...
  • 26 Days Ago

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0 Guest Services Manager - Casino jobs found in New York, NY area

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Guest Service Manager
  • The Fresh Market Inc
  • Montvale, NJ
  • The Fresh Market & You:: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a n...
  • 4/29/2024 12:00:00 AM

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Armed Security Officer (PT & FT)>
  • EPIC Security
  • New York, NY
  • [Security Guard / Patrol] - Competitive Pay & Benefits - As an Armed Security Guard you'll: Patrol assigned areas on foo...
  • 4/29/2024 12:00:00 AM

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Guest Services Supervisor
  • Avion Hospitality
  • Eatontown, NJ
  • The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteo...
  • 4/28/2024 12:00:00 AM

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Assistant Director Front Office
  • Hilton NY Fashion District
  • New York, NY
  • Job Summary: As the Assistant Director of Front Office you would be responsible for directing and administering of all F...
  • 4/28/2024 12:00:00 AM

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Overnight Guest Service Manager - The Hoxton, Williamsburg
  • Schulte Boutique + Lifestyle
  • Brooklyn, NY
  • Job Description We're looking for an Overnight Guest Service Manager to join our Front Office team! You'll be based out ...
  • 4/27/2024 12:00:00 AM

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VIP Host - Spearmint Rhino - New York City
  • Spearmint Rhino
  • New York, NY
  • Job Duties Help create a professional, upscale, welcoming environment for guests from all walks of life. Greet and escor...
  • 4/27/2024 12:00:00 AM

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Host - Secaucus Chili's - No Experience Required
  • Brinker International
  • Secaucus, NJ
  • Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality a...
  • 4/27/2024 12:00:00 AM

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Host Hostess Part Time
  • TAILGATE LLC
  • New York, NY
  • Job Description Job Description Tailgate is looking for an upbeat, friendly, and outgoing host/hostess. Duties would inc...
  • 4/26/2024 12:00:00 AM

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$53,166 to $81,268
New York, New York area prices
were up 1.6% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019