Guest Services Manager - Casino jobs in Oklahoma
Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager - Casino jobs
Guest Services Supervisor (FT)
- Buffalo Run Casino & Resort
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Miami, OK
FULL_TIME
-
Summary of Duties:Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.Position Purpose:To assist by providing daily oversight to ensure accurate, efficient accounting activities in the Cage & Vault in accordance with all applicable laws, rules and regulations, internal controls, and established policies.Knowledge, Skills, and Abilities:
- Observe and monitor the activities of the Cage & Vault operations.
- Assist with hiring, training, scheduling, and developing personnel to ensure adequate staffing levels to meet the needs of the Casino.
- Maintain an accurate and current record of inventory of cash and other items of cash value in the vault.
- Ensure an adequate currency and chip inventory to meet the daily needs of the cage operation.
- Ensure all equipment is maintained and venders are notified of challenges in a timely manner.
- Safeguard casino bankroll and chip inventory.
- Prepare bank deposits and maintain adequate denominations of funds at all times.
- Create, implement, and assess training programs. Review daily cash receipts and disbursements through the Cage & Vault to ensure adequate funding levels at all times.
- Receipt in and verify all cash turned in by operating departments.
- Perform the duties of the Cage Cashier or Vault Clerk when necessary.
- Ensure compliance with MICS, Title 31, Tribal Gaming regulations, internal controls, policies and procedures, and tip reporting procedures.
- Assist with payroll and performance management responsibilities.
- Report all concerns and issues to the Director of Finance.
- Perform other duties as assigned.
Education/Qualifications:- Must be at least 18 years old.
- High school diploma or equivalent.
- Computer skills required.
- One year previous experience in guest services operations at a casino.
- Previous supervisory experience preferred.
Licensing: Must be able to obtain and maintain the required Gaming LicenseWork Requirements:- Requires problem solving skills, and the ability to communicate effectively.
- Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
- Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
- 18 Days Ago
Guest Services Representative: PT
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
- DescriptionSummary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a ...
- 12 Days Ago
Casino Services Agent - Tulsa
- Osage Casino
-
Tulsa, OK
OTHER
- Overview Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support...
- 23 Days Ago
Casino Services Agent - Part Time - Tulsa
- Osage Casino
-
Tulsa, OK
PART_TIME
- Overview Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support...
- 6 Days Ago
Guest Service Representative - Hominy
- Osage Casino
-
Hominy, OK
OTHER
- Overview This position is responsible for providing casino visitors with maximum guest satisfaction. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Six Months of previous work experience re...
- 1 Day Ago
Guest Service Representative - Pawhuska
- Osage Casino
-
Pawhuska, OK
OTHER
- Overview This position is responsible for providing casino visitors with maximum guest satisfaction. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Six Months of previous work experience re...
- 15 Days Ago
Guest Services Manager - Casino jobs at Popular Companies
Guest Services Manager
- Net2Source Inc.
-
Mukilteo, WA
- Hi, Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific ...
- 4/26/2024 12:00:00 AM
Hotel Guest Relations Manager (OEM) $20hr - Marriott Crabtree, Raleigh, NC
- Concord Hospitality
-
Raleigh, NC
- We are hiring a Guest Relations Manager We are looking for associates and Leaders that have a passion to serve others! W...
- 4/26/2024 12:00:00 AM
Guest Services Manager
- Collinsvilleil
-
- * Parks and Recreation * Collinsville, IL, USA * $16.00 per hour * Hourly * Seasonal *There are no benefits associated w...
- 4/26/2024 12:00:00 AM
Guest Services Manager
- Columbia Woodlands
-
Dover, OH
- Job Summary We are currently seeking a Guest Services Manager to help us maintain a high standard of guest satisfaction....
- 4/26/2024 12:00:00 AM
Guest Service Manager
- KJ's Market
-
Lancaster, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/26/2024 12:00:00 AM
Guest Services Manager
- Net2source Inc.
-
Mukilteo, WA
- Hi, Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific ...
- 4/25/2024 12:00:00 AM
Guest Service Manager
- Mission Oak Grill
-
Newburyport, MA
- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests a...
- 4/23/2024 12:00:00 AM
Guest Service Manager
- KJ's Market
-
Johns Island, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/23/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$42,105 to $64,360
Most Popular Cities in Oklahoma for Guest Services Manager - Casino Jobs
What does a Guest Services Manager - Casino do?
Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019