Guest Services Manager jobs in Arkansas
Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager jobs
- Raymond Management Company
-
Rogers, AR
FULL_TIME
-
Who we are:
We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.
Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.
What you will be doing:
- Recruiting, training and coordinating work schedules for teammates.
- Organizing, setting expectations and finding efficiencies for policies and procedures.
- Implementing, managing, and training for the telephone shop call program performance.
- Managing Front Desk and Breakfast teams within budget guidelines including daily labor management.
- Training and promoting the company’s 100% Satisfaction Guarantee.
- Continuously promoting, communicating, and embodying the RMC culture.
What We Offer:
- Competitive Wages
- Paid Vacation and Sick time
- Affordable Health, Dental and Vision
- 401(k) Retirement Plan with Company Contribution
- Teammate Referral Program
- Hotel Discount Program
- Check-ins at 30, 60, and 90 Days
- Career Growth Opportunities
- Safe and Healthy Work Environment
Experience the difference of working with Raymond Management Company!
Check us out. Talk to our Teammates. Join our team.
www.raymondteam.com
- 18 Days Ago
- Blue Sky Hospitality Solutions
-
Conway, AR
FULL_TIME
- Position: Front Office Manager / Guest Service Manager Date: February 2024 JOB SUMMARY Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met th...
- 17 Days Ago
- Staybridge Suites Rogers/Bentonville
-
Rogers, AR
FULL_TIME
- About us Staybridge Suites Rogers/Bentonville is a medium business in Rogers, AR. We are professional, agile, creative and our goal is to Provide a superior Guest experience and become the leader in t...
- 18 Days Ago
- Magic Springs Theme and Waterpark
-
Hot Springs, AR
FULL_TIME
- Essential Duties and Responsibilities: This position is responsible for assisting in the daily operations of the Guest Services Department which includes but not limited to: season pass processing, to...
- 9 Days Ago
- Magic Springs Theme and Waterpark
-
Hot Springs, AR
FULL_TIME
- Job Summary: Responsible for processing Season Passes, admitting Guest to the park, selling a wide variety of items and Guest services. Specific Duties and Responsibilities: Sells items, processes sea...
- 13 Days Ago
- The Momentary
-
Bentonville, AR
FULL_TIME
- The Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary art's role in everyday life and explore the unfolding story of contemporary Ameri...
- 1 Month Ago
Guest Services Manager jobs at Popular Companies
- Collinsvilleil
-
- * Parks and Recreation * Collinsville, IL, USA * $16.00 per hour * Hourly * Seasonal *There are no benefits associated w...
- 4/26/2024 12:00:00 AM
- Headquarters, Air Force Reserve Command
-
Crestview, FL
- Summary About the position: This position will be assigned to the Duke Field Inn on Duke Field, Air Reserve Station, Flo...
- 4/26/2024 12:00:00 AM
- Great Wolf Lodge
-
Baltimore, MD
- Pay: $60000 per year - $60000 per yearAt Great Wolf, our Guest Services Manager strives to continually improve guest and...
- 4/24/2024 12:00:00 AM
- Mission Oak Grill
-
Newburyport, MA
- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests a...
- 4/23/2024 12:00:00 AM
- KJ's Market
-
Johns Island, SC
- Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
- 4/23/2024 12:00:00 AM
- Kimpton Hotels & Restaurants
-
Miami, FL
- Job Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people wh...
- 4/23/2024 12:00:00 AM
- Coborn's
-
Saint Joseph, MN
- Company Introduction: If you're friendly and dependable and you like to work with terrific guests, we'd love to talk abo...
- 4/22/2024 12:00:00 AM
- Raymond Management Company
-
Madison, WI
- ** Guest Services Manager** **Job Category****:** Management **Requisition Number****:** GUEST002710 Showing 1 location ...
- 4/22/2024 12:00:00 AM