Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position Overview:
Oversees the entire distribution center operations, including financial responsibilities, business growth and administration. Responsible for distribution center workforce. Reports to Area Manager.
Responsible for the existing account base of the center, particularly in the area of major accounts.
Responsible for establishing and maintaining exemplary service levels within the operation.
Manages operation expenditures to current budget.
Ensures current business model is managed and optimized to compete in the marketplace.
Timely completes all reporting requirements and ensures they are received by the corporate office.
Performs other incidental and related duties as required.
Positions reporting to this position: Direct reports: Operations Supervisor, Dispatcher, Warehouse Lead, Warehouse Specialist.
High School Diploma or equivalent. Associates Degree preferred.
4 years distribution/logistics experience required.
Fast-paced environment.
May be required to work various shifts.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Uses office equipment and machinery effectively.
Requires normal finger dexterity for keyboarding.
Works effectively with frequent interruptions.
Lifting requirements of 50 lbs. occasionally.
Minimal travel <30%.
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