Help Desk Manager jobs in New Brunswick, NJ

Help Desk Manager manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Being a Help Desk Manager plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Additionally, Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. Typically requires a bachelor's degree. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2020

57 Help Desk Manager jobs found in New Brunswick, NJ area

Kelly: Learning Technologies Administrator Remote Cincinnati OH or Somerville NJ
  • Kelly Services
  • Somerville, NJ
  • This involves working with the Commercial Education and Global Teams in uploading new learning objects and assessments, building/upload curriculums, assigning new training, manage user records, help ...
  • 6 hours ago

Regional Practice Manager (FT) - Medical Group - Southern Region
  • Barnabas Health Medical Group
  • Eatontown, NJ
  • ... Me, Help Me and Be Nice to Me . The Regional Manager (RM) reports to a Regional Director (RD) for ... The RM supervises practice site business and clinical functions including front desk, medical ...
  • yesterday

Conveyor Maintenance Technicians
  • JLL
  • Edison, NJ
  • We succeed together--across the desk and around the globe. We believe the best inspire the best, so ... Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career ...
  • 2 days ago

On-Site Mobile Device and Computer Repair Technician / Help Desk Tech
  • MTech Mobility
  • New York, NY
  • Other task may involve part ordering, research and development, and inventory management. You will be responsible for keeping yourself up to date on the newest electronic devices and their ...
  • 2 days ago

ICU Clinical Coordinator
  • Atlas Search
  • New Brunswick, NJ
  • ... Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT ...
  • 2 days ago

Operations Manager
  • Newark, NJ
  • Manage CMO contracts. * Develop SOP's and work processes needed for Commercial Manufacturing ... in helping others find the job that works best for them. With more than 15 years of talent ...
  • 4 days ago

According to the United States Census Bureau, the city had a total area of 5.789 square miles (14.995 km2), including 5.227 square miles (13.539 km2) of land and 0.562 square miles (1.456 km2) of water (9.71%). New Brunswick is in Raritan Valley (a line of cities in central New Jersey). New Brunswick is on the south side of Raritan Valley along with Piscataway Township, Highland Park, Edison Township, and Franklin Township (Somerset County). New Brunswick lies southwest of Newark and New York City and northeast of Trenton and Philadelphia. New Brunswick is bordered by Piscataway, Highland Park...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$99,883 to $137,593
New Brunswick, New Jersey area prices
were up 1.5% from a year ago

Help Desk Manager in Aberdeen, MD
Demonstrated understanding of and proficiency in current technical and computer related processes.
January 20, 2020
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
February 18, 2020
Help Desk Manager in Arlington, VA
Supporting the diagnosis, resolution, and documentation retention of IT problems and trouble reports for customers.
November 26, 2019