Help Desk Support Analyst jobs in Charlotte, NC

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Help Desk Support Specialist
  • Optomi
  • Charlotte, NC CONTRACTOR
  • Support Desk Specialist (Hybrid - Charlotte, NC):


    Optomi, in partnership with a leader in telecommunications industry, is seeking a Helpdesk Support Specialist for a hybrid role in Charlotte, NC. The right candidate will be responsible for alerting, ticketing, and ensuring that all systems are running smoothly!

    Responsibilities of the right candidate:

    • Monitor alerts to ensure timely responses.
    • Manage tickets effectively to track and resolve issues.
    • Maintain optimal system performance.
    • Communicate with individuals via email and phone to assist in resolving requests.

    Experience of the right candidate:

    • Exceptional customer service experience.
    • Experience with ticketing systems, preferably Jira
    • Willingness and eagerness to learn
    • Great written and verbal communication skills
    • Experience in IT support.
  • 11 Days Ago

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Help Desk Analyst
  • Global Placement Firm
  • Charlotte, NC FULL_TIME
  • "Our client is in search of a Help Desk Analyst to support all worldwide staff and Fund Services external Hedge Fund and Fund Administration clients with financial application (Investran, Yardi and ot...
  • 1 Month Ago

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Help Desk Analyst
  • Robert Half
  • Polkton, NC TEMPORARY
  • We are offering a long-term contract employment opportunity for a Help Desk Analyst in Polkton, North Carolina. The role is within the tech industry, where you will be providing support for a canvas e...
  • 1 Month Ago

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Help Desk Analyst
  • Visium Resources, Inc.
  • Charlotte, NC FULL_TIME
  • Visium Resources is seeking a reliable and dedicated Help Desk Support Analyst. This person will collaborate closely with our client's Managed Services Team. This is a dynamic, fast-paced role focused...
  • 2 Months Ago

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IT Help Desk Analyst
  • JAMES RIVER EQUIPMENT GROUP
  • Charlotte, NC OTHER
  • Job Details Level: Entry Job Location: Charlotte - Charlotte, NC Position Type: Full Time Education Level: 2 Year Degree Salary Range: $45,000.00 - $55,000.00 Salary/year Travel Percentage: Up to 25% ...
  • 5 Days Ago

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IT Help Desk Analyst
  • James River Equipment Virginia Llc
  • Charlotte, NC FULL_TIME
  • Join the team at James River Equipment in Charlotte Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our commun...
  • 6 Days Ago

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0 Help Desk Support Analyst jobs found in Charlotte, NC area

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Solutions Architect (Charlotte, Chicago or Plano)
  • Experis
  • Charlotte, NC
  • Our client is seeking a Solutions Architect to join their team. As a Solutions Architect, you will be part of the Archit...
  • 1/18/2025 12:00:00 AM

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Data Architect
  • InterEx Group
  • Charlotte, NC
  • Azure Data Architect – Remote Contract We have an exciting opportunity for an Azure Data Architect to join a fast-growin...
  • 1/18/2025 12:00:00 AM

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Business Intelligence Analyst - US Citizen or Green Card ONLY
  • GlobalSource IT
  • Charlotte, NC
  • GlobalSource is a niche provider of IT resources. Our client has developed an integrated EHR helping agencies get better...
  • 1/18/2025 12:00:00 AM

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MySql DBA and PHP Developer
  • Powersports Data Solutions
  • Charlotte, NC
  • We are data driven software company in the Powersports business, we are growing and hiring additional staff. If you are ...
  • 1/18/2025 12:00:00 AM

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Histology Technologist
  • Pride Health
  • Charlotte, NC
  • Pride Health is hiring a Histo Technologist to support our client’s laboratory in Charlotte, NC. This direct-hire role o...
  • 1/18/2025 12:00:00 AM

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IT Service Center Support Specialist
  • Eliassen Group
  • Charlotte, NC
  • One of our fast-growing clients in the Charlotte area is looking to hire an IT Service Center Support Specialist to add ...
  • 1/14/2025 12:00:00 AM

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Junior Financial Data Analyst
  • Insight Global
  • Charlotte, NC
  • ***must sit in Charlotte, NC!*** Job Title: Jr Financial Data Analyst Location: Charlotte, NC (3x/week onsite, 5x/week o...
  • 1/14/2025 12:00:00 AM

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HR Analyst
  • BHS Corrugated North America
  • Charlotte, NC
  • BHS Corrugated is seeking an HR Analyst to join our growing team in our Charlotte, NC office! Summary: This position is ...
  • 1/14/2025 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Analyst jobs
$52,628 to $65,574
Charlotte, North Carolina area prices
were up 1.5% from a year ago

Help Desk Support Analyst in Americus, GA
Demonstrate customer relations skills and maintain a positive company image during all interactions with the customers.
November 16, 2022
Gather specific problem information and document problems from the symptoms provided.
February 03, 2023
Help Desk Support Analyst in Bethesda, MD
Requesting feedback and/or monitor calls and other methods of correspondence to improve training methods.
November 01, 2022
Training other staff members on troubleshooting and diagnosing problems.
April 12, 2023
Help Desk Support Analyst in Chicago, IL
Diagnose computer errors and provide technical support.
April 01, 2023