Help Desk Support Assistant jobs in Chattanooga, TN
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- HCL Technologies Limited - Business Services
-
Chattanooga, TN
FULL_TIME
-
We are looking to hire Service Desk engineers in Chattanooga, TN for our full time position with benefits.
Please let us know if you are available and interested we can connect as per your availability regarding further process.
Position : Deskside Support/ HelpDesk- Day 1 onsite
Location : Chattanooga, TN
Rotational Shifts Required (No flexibility)
Required Skills/ experience:
Associates - Management Information Systems or related discipline preferred A , Network
• Strong analytical skills.
• Strong written and verbal communication skills.
• Work under pressure
• Ability to work on multiple activities concurrently.
• Strong systemic thinking and problem solving skills.
• Experience in business process definition and validation.
• Ability to take a “client” focus when engaging with internal departments / customers.
• Strong technical skills.
• Works well as part of a team.
Regards
mohammad.mudassir@hcl.com
Job Type: Full-time
Salary: $30,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
- 2 Days Ago
- New Millennium Consulting
-
Chattanooga, TN
FULL_TIME
- Job DetailsOne of our clients is looking for a Help Desk Support Specialist. Please Note:Basically its 1-2 days / week for 1 monthIf all goes well potential extension for 6 monthsIf it continues to go...
- 25 Days Ago
- Five Star Food Service - HQ
-
Chattanooga, TN
FULL_TIME
- We are seeking a Tier 2 Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support and assistance to end-users, ensuring their computer systems and software applica...
- 13 Days Ago
- Rhea Medical Center
-
Dayton, TN
FULL_TIME
- POSITION: Help Desk Support Specialist DEPARTMENT: Information Technology HOURS: Full time JOB DESCRIPTION: As a Help Desk Support Specialist, you will be the first point of contact for our internal u...
- 18 Days Ago
- ClientSolv Technologies
-
Chattanooga, TN
FULL_TIME
- Company DescriptionClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. Job DescriptionWe ...
- 20 Days Ago
- Info Origin Inc.
-
Rossville, GA
CONTRACTOR
- Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket que...
- 1 Month Ago
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0 Help Desk Support Assistant jobs found in Chattanooga, TN area
- Verizon Communications, Inc.
-
Chattanooga, TN
- **Remote Customer Service Representative** * Job # 591619 * Date posted - 2022-02-04 Share this Job **** **When you join...
- 4/25/2024 12:00:00 AM
- AgGeorgia Farm Credit
-
Chatsworth, GA
- Job Description Spring into your new career with us! Apply for our Member Service Representative opening today! At AgGeo...
- 4/24/2024 12:00:00 AM
- Talent Software Services
-
Chattanooga, TN
- The purpose of this position is to advice, guidance, education, and the rapid restoration of normal services to our cust...
- 4/24/2024 12:00:00 AM
- Department Of The Treasury
-
Chattanooga, TN
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/24/2024 12:00:00 AM
- The Joint Chiropractic
-
Chattanooga, TN
- re you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proac...
- 4/23/2024 12:00:00 AM
- American House Senior Living Communities
-
Chattanooga, TN
- : Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine cust...
- 4/23/2024 12:00:00 AM
- Orangetheory Fitness
-
Chattanooga, TN
- Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and ...
- 4/22/2024 12:00:00 AM
- Window Genie
-
Chattanooga, TN
- This is not your typical 9-5 desk job! Want a job that takes you out into the great outdoors? How about a role that offe...
- 4/21/2024 12:00:00 AM
About Chattanooga, Tennessee
were up 1.3% from a year ago