Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Position Summary:
The Extra Help Assistant Teacher is a part-time position responsible for carrying out the routine care & supervision of toddlers ranging from ages 18 Months to 3 years of age. This position is governed by state licensing policies, as well as Better Beginnings requirements and NAEYC Standards. The Assistant Teacher will also assist with the oversight and laboratory experiences for students enrolled in the Early Childhood Paraprofessional Technology A.A.S. Degree Program.
Responsibilities:
Knowledge, Skills, and Abilities:
Minimum Requirements:
Preferred Requirements:
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, UPON REVIEW OF THE QUALIFICATIONS REVIEW COMMITTEE.
Applicant Deadline: Interviews to begin immediately. This position is governed by State and Federal laws and agency/institution policy and will start as soon as possible. Incomplete applications may not be considered.
Application Procedure:
All candidates must apply online at https://www.seark.edu/careers. Click 'Start Application' to complete the online application. Interested individuals should submit a completed Southeast Arkansas College Employment Application. Please note: All transcripts, certifications, and other credentials should be uploaded with your Resume and Cover Letter. Paper documents will not be accepted.
Required Documentation:
Clear All
0 Help Desk Support Assistant jobs found in Pine Bluff, AR area