Help Desk Support Specialist jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon, Fri 8a-12p Tue, Thu, 8a-4:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:
    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements: 
    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. 
    • Must also type at least 30 WPM. 
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.
    Only those candidates selected for an interview will be contacted

    Work Remotely:
    • No.
  • 2 Months Ago

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IT Support/Help Desk Analyst (FT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon, Thu-Sat 8a-6:30pWho We Are:We are a growing techni...
  • 11 Days Ago

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IT Support/Help Desk Analyst (PT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon, Tue, Fri 8a-12pWho We Are: We are a growing techn...
  • 11 Days Ago

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IT Support / Help Desk Analyst (FT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:We are ...
  • 17 Days Ago

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Help Desk Technician
  • Help Desk Technician
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

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Help Desk Technician
  • American Technology Specialist
  • Tempe, AZ FULL_TIME
  • GENERAL JOB DESCRIPTION We are looking for a Help Desk technician to provide technical assistance on computer systems for our customers. This position will be mostly remote support but occasional onsi...
  • 1 Month Ago

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Help Desk Support Specialist
  • iQ Solutions, Inc.
  • Rockville, MD
  • Help Desk Support Specialist Digital Technology Job Type Full-time Description * Serving as the first point of contact f...
  • 3/18/2024 12:00:00 AM

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Help Desk Support Specialist
  • Dezign Concepts LLC
  • Dhs, VA
  • **Dezign Concepts LLC** **Help Desk Support Specialist** **Other Professional Services - HOT JOB!! - McLean, VA - Full T...
  • 3/18/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-02-28 Req ID: R24077 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 3/18/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-02-23 Req ID: R24076 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 3/18/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-02-28 Req ID: R22832 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 3/18/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-01-12 Req ID: R24079 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 3/18/2024 12:00:00 AM

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Help Desk/ Support Specialists L1-6
  • Core One
  • Vienna, VA
  • Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solut...
  • 3/17/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-01-12 Req ID: R22832 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 3/17/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,461 to $50,012