Help Desk Support Specialist jobs in the United States
Recently Added Help Desk Support Specialist jobs
IT Support / Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
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Rocky Hill, CT
FULL_TIME
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Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:
We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For:
Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence.
This position entails:- Resolving support issues to decrease downtime for customers.
- Providing excellent documentation skills in call-tracking systems.
- Possessing strong troubleshooting skills because half of what we do is non-shrink-wrap-related.
- Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
- Working as a team player (communicating well with w/coworkers & managers).
- Enhancing business, verbal, and written skills.
Requirements:- Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.
- Must also type at least 30 WPM.
- Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification.
- A drug test will be required.
Reports to: Team Lead.Company Benefits:- Vacation and Sick benefits start accruing on 1st day of training.
- Nine paid holidays (with or without Personal days).
- $270 toward employee’s monthly medical premium paid by the company.
- $10K life insurance and Short-term disability paid by the company.
- Dental, Long-term disability, and additional Voluntary Term Life insurance available.
Only those candidates selected for an interview will be contacted. - 2 Days Ago
IT Support/Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon, Thu-Sat 8a-6:30pWho We Are:We are a growing techni...
- 16 Days Ago
IT Help Desk Specialist
- Manhattan DA - Support Staff Openings
-
New York, NY
FULL_TIME
- Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description:The New York County Di...
- 21 Days Ago
Help Desk Technician
- Help Desk Technician
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Little Rock, AR
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- 1 Day Ago
Bilingual Help Desk Analyst
- Global Help Desk Services, Inc.
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Rocky Hill, CT
FULL_TIME
- Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30...
- 3 Days Ago
Help Desk Support Specialist
- ASSYST, Inc.
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Baltimore, MD
FULL_TIME
- The Help Desk Specialist plays a vital role in assisting the system administration team to ensure the effective development, deployment, and maintenance of GRC tools. This role involves collaborating ...
- 18 Days Ago
Help Desk Support Specialist jobs at Popular Companies
Technical Support Specialist
- MentorcliQ
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Columbus, OH
- MentorcliQ is looking for a Technical Support Specialist to help manage the MentorcliQ support desk. The successful cand...
- 4/26/2024 12:00:00 AM
Technical Support Specialist- Remote
- Atlantic Group
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Columbus, OH
- Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email ...
- 4/26/2024 12:00:00 AM
Bilingual Online Support Specialist
- Surge Staffing
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Columbus, OH
- Job Description Job Description Surge is a national leader with over 50 years of experience providing quality staffing a...
- 4/26/2024 12:00:00 AM
Help Desk Specialist
- Robert Half
-
Marysville, OH
- Helpdesk Support Tech – Japanese Speaking Schedule: Monday-Friday Pay: $22.50 per/hr. on W2 Location: Marysville, OH (10...
- 4/26/2024 12:00:00 AM
Help Desk Specialist
- Robert Half
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Marysville, OH
- Helpdesk Agent Marysville, OH $22/hr Start Date: May 20th *** Providing regional IT support on various new apps and prod...
- 4/26/2024 12:00:00 AM
Business Objects Data Coach (Temp to Perm, Full-time, Remote)
- Integrity Management Services, Inc.
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Columbus, OH
- Full-time Remote Employee (Temp, potential to turn to Perm) Integrity Management Services, Inc. http://www.integritym.co...
- 4/24/2024 12:00:00 AM
Information Technology Support Specialist
- New River Electrical Corporation
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Granville, OH
- IT Support Specialist Position Summary New River Electrical is searching for an IT Support Specialist with a passion for...
- 4/22/2024 12:00:00 AM
Technical Support Specialist
- Mentorcliq
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Columbus, OH
- MentorcliQ is looking for a Technical Support Specialist to help manage the MentorcliQ support desk. The successful cand...
- 4/22/2024 12:00:00 AM
Income Estimation for Help Desk Support Specialist jobs
$37,567 to $50,150