Help Desk Support Specialist jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:

    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements

    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.
    • Must also type at least 30 WPM.
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.

    Only those candidates selected for an interview will be contacted

    Work Remotely

    • No.
  • 7 Days Ago

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IT Help Desk Specialist
  • Sybex support Service
  • Shelbyville, KY PART_TIME,CONTRACTOR
  • Job Summary:We are seeking a Help Desk Analyst to join our IT support team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. This ...
  • 27 Days Ago

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Help Desk Specialist
  • Adams Brown Technology Specialist LLC
  • Wichita, KS FULL_TIME
  • DescriptionPosition SummaryWe are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists ...
  • 1 Month Ago

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Help Desk Support Specialist
  • TransPerfect
  • Portland, OR FULL_TIME
  • Summary:TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our Portland Or. office as a Helpdesk Support Specialist. This is an experienced pr...
  • 17 Days Ago

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Help Desk Support Specialist
  • Bank3
  • Memphis, TN FULL_TIME
  • Job Title: Help Desk Support SpecialistDepartment: ITReports to: Chief Information OfficerFLSA: Exempt We’re hiring to support the IT team here at Bank3! Bank3 is a community bank committed to providi...
  • 17 Days Ago

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Help Desk Support Specialist
  • Strategic Data Systems
  • Dahlgren, VA FULL_TIME
  • Help Desk Support SpecialistDahlgren Naval Surface Warfare Center, Dahlgren, VA 22448$60K (Depending on experience) - Full Time with BenefitsFlexible Start-Date – Immediate Opening – On-SiteYour work ...
  • 17 Days Ago

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Help Desk Support Specialist
  • Insight Global
  • Columbus, OH
  • Must haves: - 2 + yrs. Experience in Helpdesk/Service Desk/Desktop support role – REMOTE SUPPORT - Strong Troubleshootin...
  • 7/26/2024 12:00:00 AM

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Office Solutions Specialist
  • SURESTAFF LLC
  • Columbus, OH
  • Job Description Job Description Description of General Responsibilities: The Key Ops Position is responsible for coordin...
  • 7/26/2024 12:00:00 AM

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Commercial Construction Site Technician
  • Team DDS, Inc.
  • Columbus, OH
  • Job Description Job Description This is a 'hands-on' position. We expect this person's skills will grow with experience....
  • 7/26/2024 12:00:00 AM

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Staff Software Engineer
  • Outcomes®
  • Dublin, OH
  • Description JOB SUMMARY The Staff Engineer is a full-stack developer and technical leader proficient at designing and de...
  • 7/25/2024 12:00:00 AM

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Development Solutions Sr. Engineer Senior Automation Developer
  • American Honda Motor Co.
  • Raymond, OH
  • What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking ...
  • 7/23/2024 12:00:00 AM

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Design Lead - Digital (Full-time | Remote)
  • Nextpoint Design
  • Columbus, OH
  • Job Title: Design Lead - Digital Platforms (Full-time | Hybrid/Remote) Location: Grand Rapids, MI / Remote About Nextpoi...
  • 7/23/2024 12:00:00 AM

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Procurement Sourcing Cost Expert
  • American Honda Motor Co.
  • Raymond, OH
  • What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking ...
  • 7/23/2024 12:00:00 AM

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Sr. Software Defined Vehicle Experience Engineer
  • American Honda Motor Co.
  • Raymond, OH
  • What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking ...
  • 7/22/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,821 to $50,493