Help Desk Support Specialist jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:
    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements: 
    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. 
    • Must also type at least 30 WPM. 
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.
    Only those candidates selected for an interview will be contacted

    Work Remotely:
    • No.
  • 25 Days Ago

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Technical Support Specialist
  • Tech Desk
  • Cleveland, OH FULL_TIME
  • We’re looking for a technical support specialist to provide assistance to Tech Desk customers. This is an in-person position, but you will not be required to visit customers. All assistance will be pr...
  • 22 Days Ago

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Help Desk Technician
  • Help Desk Technician
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • 1 Day Ago

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Help Desk Support Specialist
  • Skopein Technology Solutions
  • New York, NY FULL_TIME
  • Job description We are a fast-growing MSP/MSSP headquartered in New York City with a nationwide presence. We are looking for a local candidate with an entrepreneurial spirit to join a growing IT firm....
  • 21 Days Ago

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Help Desk Support Specialist
  • Symphony Corporation
  • Madison, WI CONTRACTOR
  • Company DescriptionSymphony Corporation is a technology solutions and managed services provider that has been serving healthcare organizations for over 20 years. We specialize in implementing and inte...
  • Just Posted

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Help Desk Support Specialist
  • Charlton
  • Quincy, MA FULL_TIME
  • Job DescriptionThe Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote position with hours from 8am-4pm EST in Quincy, Massachusetts. You’ll be supporting a remote workforce b...
  • Just Posted

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Help Desk Specialist
  • Insight Global
  • Reston, VA
  • Insight Global is hiring for a Help Desk Technician to join our client in Reston, VA to help troubleshoot and maintain t...
  • 5/29/2024 12:00:00 AM

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Help Desk Support Specialist
  • Delaware Nation Industries
  • Arlington, VA
  • Overview: DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program in Crystal City, VA. We are...
  • 5/28/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-01-12 Req ID: R24079 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 5/28/2024 12:00:00 AM

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Help Desk Support Specialist
  • ManTech International Corporation
  • Quantico, VA
  • Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the...
  • 5/27/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-02-23 Req ID: R24076 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 5/27/2024 12:00:00 AM

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Help Desk Support Specialist Jr 2022-02-28 Req ID: R22832 USA-VA-Springfield
  • ManTech International
  • Springfield, VA
  • *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal W...
  • 5/27/2024 12:00:00 AM

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Hardware Technician
  • CACI International
  • Sterling, VA
  • Hardware Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to S...
  • 5/27/2024 12:00:00 AM

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Help Desk Support Specialist II
  • Lawelawe Management Group LLC
  • Washington, DC
  • The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, proble...
  • 5/26/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,652 to $50,265