Help Desk Support Specialist jobs in Corpus Christi, TX

Recently Added Help Desk Support Specialist jobs

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HELP DESK SPECIALIST (LEVEL I, II or III)
  • Del Mar College
  • Corpus Christi, TX FULL_TIME

  • Department
    Information Technology

    Position Type
    Non-Exempt

    Employment Status
    Full-Time-Staff

    Salary
    Minimums: Level I - $17.84; Level II - $20.06; Level III - $22.56

    Open Date
    04/10/2024

    Close Date
    05/02/2024

    Open Until Filled
    No

    Position Summary Information

    Job Description Summary
    The purpose of this position is to receive, resolve, or assign requests received by the Help Desk Support Group. This is accomplished by coordinating the timely and efficient resolution of all support requests; maintaining hardware and software equipment and resources; and providing research, development, and consultation. Other duties include managing all hardware and software assets; and coordinating the software library and licensing accounting.

    This position requires the ability to work occasional evenings and weekends.

    Minimum Qualifications
    Level I – Grade 816: Associate’s degree. Related experience.
    Level II – Grade 817: Associate’s degree. One (1) year related experience.
    Level III – Grade 818: Associate’s degree. Three (3) years related experience.

    Required Job Knowledge, Skills, Abilities
    Strong written and communication skills.

    Excellent customer service skills and ability to communicate courteously and effectively with students, faculty and staff.

    Detail-oriented with high degree of accuracy maintaining records.

    Ability to work occasional evenings and weekends.

    Preferred Qualifications
    Bachelor’s degree in a related field.

    Experience at an institution of higher education.

    Special Instructions to Applicants
    This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce.

    Job Duties

    Job Duty
    Coordinate the timely and efficient resolution of all support requests received from faculty, staff, and students; receive and resolve trouble requests over the phone, via e-mail or on-site; dispatch computer specialist to resolve trouble requests; assist students with registration and online courses; communicate with vendors to resolve hardware and software issues; train users on hardware and software usage; troubleshoot possible network connectivity, hardware, and software problems; track software and license distribution and storage; track hardware distribution and storage.

    Job Duty
    Maintain hardware and software equipment and resources; troubleshoot hardware and software problems; repair hardware and software problems; install or replace hardware; install, update, or upgrade software; tracking software and license distribution and storage; track hardware distribution and storage; register and set up users for wireless access; and train users on hardware and software usage.

    Job Duty
    Provide research, development, and consultation; research hardware and software issues; recommend new procedures for the Help Desk, hardware and software storage and issue; consult and/or advise on hardware and software questions.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    • * Do you have at least an Associate's degree and related experience?
      • Yes, I have the required education and experience. (Submission of transcripts is required.)
      • No, I do not have the required education or experience.

    Applicant Documents

    Required Documents
    • Resume
    • Letter of Interest
    • Transcripts
    Optional Documents

  • 12 Days Ago
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A
Help Desk Analyst
  • Avion Solutions, Inc.
  • Corpus Christi, TX FULL_TIME
  • Avion Solutions Inc., an employee-owned company, seeks candidates for a Help Desk Administrator to support Army Aviation’s Maintenance Engineering Division. This position is based in Corpus Christi, T...
  • 14 Days Ago
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T
Precision Ag Support Specialist
  • Tellus Equipment Solutions
  • Beeville, TX FULL_TIME
  • Department: Integrated Solutions Reports to: Integrated Solutions Manager Supervises: None Purpose Provide consulting services, expertise, training and troubleshooting for the sale and support of solu...
  • 18 Days Ago
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W
Computer Support Specialist Aide
  • Workforce Solutions Coastal Bend
  • Riviera, TX FULL_TIME
  • *This is a Work Experience (work-based training) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined.Answer user inqu...
  • 14 Days Ago
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Fiscal Support Specialist
  • C2 GPS - Coastal Bend
  • Corpus Christi, TX FULL_TIME
  • Position Title: Fiscal Support Specialist Location: Corpus Christi, TX Salary: $18.50/per hour DOE JOB SUMMARY: The Fiscal Support Specialist is responsible for providing financial and administrative ...
  • 28 Days Ago
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H
Seasonal Maintenance Support Specialist
  • Hunt Military Housing Shared Services, LLC
  • Kingsville, TX FULL_TIME
  • DescriptionA Brief Overview The Seasonal Maintenance Support Specialist is a temporary position that provides assistance to the maintenance team in all phases of grounds and property maintenance. This...
  • 29 Days Ago
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0 Help Desk Support Specialist jobs found in Corpus Christi, TX area

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CIO or IT Director
  • First Community Bank
  • Corpus Christi, TX
  • First Community Bank 500 N. Water St. Corpus Christi, TX Summary: Manages the daily operations of the IT Department and ...
  • 4/26/2024 12:00:00 AM
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E
ELMR (Motorola) Support Technician (Corpus Christi, Tx)
  • ESM
  • Corpus Christi, TX
  • Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services...
  • 4/26/2024 12:00:00 AM
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I
Network Engineers (Transitioning Military)
  • INflow Federal
  • Corpus Christi, TX
  • At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication ...
  • 4/26/2024 12:00:00 AM
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C
Special Procedure Technologist PRN
  • Corpus Christi Medical Center
  • Corpus Christi, TX
  • Description Introduction Do you have the PRN career opportunities as a(an) Special Procedure Technologist PRN you want w...
  • 4/25/2024 12:00:00 AM
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C
PLC Controls Engineer
  • Channel Personnel Services
  • Corpus Christi, TX
  • Job Description Job Description Supports the continuous operation of company’s Automation and Process Control applicatio...
  • 4/24/2024 12:00:00 AM
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D
Internal Revenue Agent (Reviewer - Examiner) Temp NTE 1 Yr., MBE, MBMP 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Corpus Christi, TX
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/24/2024 12:00:00 AM
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B
Technical Support Specialist
  • Bechtel
  • Corpus Christi, TX
  • Job Description LOTO Specialist 1. Must work in a confidential manner to ensure confidentiality of employee and project ...
  • 4/24/2024 12:00:00 AM
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O
Java Developer lll
  • Old Dominion Freight Line
  • Corpus Christi, TX
  • Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping you...
  • 4/24/2024 12:00:00 AM
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About Corpus Christi, Texas

Corpus Christi (/ˌkɔːrpəs ˈkrɪsti/), colloquially Corpus (Latin: Body of Christ), is a coastal city in the South Texas region of the U.S. state of Texas. The county seat of Nueces County, it also extends into Aransas, Kleberg, and San Patricio Counties. It is 130 miles southeast of San Antonio. Its political boundaries encompass Nueces Bay and Corpus Christi Bay. Its zoned boundaries include small land parcels or water inlets of three neighboring counties. The city's population was estimated to be 320,434 in 2014, making it the eighth-most populous city in Texas. The Corpus Christi metropolita...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$35,276 to $47,091
Corpus Christi, Texas area prices
were up 1.2% from a year ago
View detail

What does a Help Desk Support Specialist do?

Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023