Help Desk Support Specialist jobs in Connecticut
Recently Added Help Desk Support Specialist jobs
IT Support / Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
-
Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:
We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For:
Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence.
This position entails:- Resolving support issues to decrease downtime for customers.
- Providing excellent documentation skills in call-tracking systems.
- Possessing strong troubleshooting skills because half of what we do is non-shrink-wrap-related.
- Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
- Working as a team player (communicating well with w/coworkers & managers).
- Enhancing business, verbal, and written skills.
Requirements:- Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.
- Must also type at least 30 WPM.
- Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification.
- A drug test will be required.
Reports to: Team Lead.Company Benefits:- Vacation and Sick benefits start accruing on 1st day of training.
- Nine paid holidays (with or without Personal days).
- $270 toward employee’s monthly medical premium paid by the company.
- $10K life insurance and Short-term disability paid by the company.
- Dental, Long-term disability, and additional Voluntary Term Life insurance available.
Only those candidates selected for an interview will be contacted. - 1 Day Ago
IT Support/Help Desk Analyst (FT)
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon, Thu-Sat 8a-6:30pWho We Are:We are a growing techni...
- 15 Days Ago
Bilingual Help Desk Analyst
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30...
- 2 Days Ago
Bilingual IT Help Desk Analyst
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Sun-Wed 8a-6:30pWho We Are:...
- 21 Days Ago
Bilingual Spanish Help Desk Analyst
- Global Help Desk Services, Inc.
-
Rocky Hill, CT
FULL_TIME
- Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd shift Wed-Sat 11p-9:30a...
- 26 Days Ago
Help Desk and Support Intern
- Choate Rosemary Hall
-
Wallingford, CT
INTERN
- Responsible for the management and performance of Help Desk duties. Performs advanced work in cataloguing/inventory management, and handling support tickets. Work is subject to regular interactions by...
- 1 Day Ago
Help Desk Support Specialist jobs at Popular Companies
Help Desk Support Specialist
- Brooksource
-
Charlotte, NC
- Help Desk Support Analyst Hybrid – Charlotte, NC Brooksource is searching for a Help Desk Support Analyst in Charlotte, ...
- 4/26/2024 12:00:00 AM
Help Desk Support Specialist
- GStek, Inc.
-
Leesville, LA
- Salary: Commen surate with experience Required: Active/recent U.S. Government Security Clearance Minimum of 3 years Help...
- 4/26/2024 12:00:00 AM
Help Desk Support Specialist
- ICS Advanced Technologies
-
Ames, IA
- Required Skills & Experience • Basic working knowledge of how IT Networking operates regarding routers, switches, and mo...
- 4/26/2024 12:00:00 AM
Help Desk Support Specialist
- Apex Systems
-
Charlotte, NC
- Apex Systems is seeking Tier 1 Support Specialists that have strong technical and customer service skills. Location: Cha...
- 4/26/2024 12:00:00 AM
Help Desk Support Specialist
- Athena Technology Group
-
Norfolk, VA
- Description/Job Summary Help Desk Support Specialist I Norfolk, VA Requires US Citizenship Employment Term and Type: Reg...
- 4/26/2024 12:00:00 AM
IT Help Desk Support Specialist
- Saras Micro Devices
-
Chandler, AZ
- About Us: Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling...
- 4/23/2024 12:00:00 AM
Help Desk Support Specialist
- Transperfect
-
Portland, OR
- Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in ou...
- 4/22/2024 12:00:00 AM
Help Desk Support Specialist
- Software Technology Inc.
-
Golden, CO
- Job Title: Help Desk Support I Location: Golden, CO Duration: 5 Month+ Assignment Provides support to end users on a var...
- 4/22/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$40,347 to $53,861
Most Popular Cities in Connecticut for Help Desk Support Specialist Jobs
What does a Help Desk Support Specialist do?
Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023