Help Desk Support Specialist jobs in Jersey City, NJ
Recently Added Help Desk Support Specialist jobs
Cloud MSP IT Help Desk Support
- King Tech
-
Secaucus, NJ
FULL_TIME
-
At King Tech we are leading provider of IT Services, we are looking to add to our help desk team to provider level 1 and level 2 help desk support to expanding client base.Job Requirements:
- Understand and solve customer technical problems over the phone or in-person as needs warrant.
- Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion.
- Monitor and troubleshoot back up or other regularly scheduled client work.
- Work within a ticketing system to track and escalate customer problems
- Maintain a positive phone demeanor and ensure customer satisfaction
- Perform remote maintenance as needed.
- Other duties as assigned.
- Demonstrate competency in products and services as offered by the company such as Microsoft Office 365, FortiGate and Sonicwall and Cisco Firewalls, and others.
- Spot themes and proactively work to solve them.
Preferred Knowledge and Qualification:- Good working knowledge of basic LAN network.
- Experience with access control.
- Experience with surveillance cameras.
- Experience with setup of network switches and routers.
- Must have your own basic tools.
- Create and maintain documentation on a consistent basis with multiple different networks
- Work as part of a team to support users
- Configure basic IT equipment such as IP Cameras, NVR, Cisco Routers, Firewalls, VOIP Phones, Managed Switches, and Access Points.
- Thorough knowledge of common end user software: Microsoft, Apple, Adobe, web browsers, email, etc.
- Experience supporting an environment of Windows and Mac computers.
- Ability to work with different types of software and applications, troubleshoot IT hardware, and test and fix network wiring.
- Excellent verbal and written communication skills for communicating with end users and upper management.
- Must be able to maintain confidentiality.
- Candidate should feel comfortable in taking initiative and taking direction from colleagues.
- Preferred Experience in Information and Technology
- Preferred Experience in entry level networking and system applications
- Preferred Comp TIA A Certification and Comp TIA Network Certification
Qualities the best IT Help Desk candidates possess:- Love of working in a fast-paced environment
- Good written and verbal skills
- Knowledge of Microsoft Products with base levels of competency in Windows Operating systems and Active Directory
- Technical Aptitude.
- Desire to make people happy when you solve their computer problem.
- Solid attendance record
- Technical Certification or Degree in Computer Science
Must have a valid driver’s license and own vehicle to get around. Gas and tolls and millage is reimbursable.If you would like to work in a fast-growing firm that will support your learning, then Apply Now! - 17 Days Ago
Level 1/2 Help Desk Admin End User Support
- Contour Data Solutions
-
Hoboken, NJ
FULL_TIME
- Level 1/2 Help Desk Admin - End User Support Job Location: Hamilton, New Jersey Full time position Experience- 5 years Salary: 45-65k depending on experience Job Description: Contour Data Solutions is...
- 5 Days Ago
Peer Support Specialist | MCORT
- Collaborative Support Programs
-
Newark, NJ
FULL_TIME
- Description: The Peer Support Specialist position is part of the Mobile Crisis Outreach Response Teams (MCORT) in Ocean, Monmouth, Middlesex and Union counties. The MCORT team will consist of “Master ...
- 29 Days Ago
Help Desk Technician
- Techspace Solutions
-
Secaucus, NJ
CONTRACTOR,FULL_TIME
- Job Title : Desktop Support (Level 2) Location : Secaucus, NJ 07094 Duration : 12 Months Job description: 2 years of progressive experience in the desktop environment. Advanced knowledge and understan...
- Just Posted
Help Desk Technician (FT)
- PCR Systems, Inc
-
Newark, NJ
FULL_TIME
- PCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk technician for one of our hospitals in Newark, New Jersey. Job Details: Qualified candidates will...
- 9 Days Ago
Help Desk Manager for MSP
- Link High Technologies Inc.
-
Florham Park, NJ
FULL_TIME
- Link High Technologies is not just another IT provider. We deliver end-to-end customized technology solutions that allow our clients to grow beyond the competition. With over 31 years in business, Lin...
- 11 Days Ago
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0 Help Desk Support Specialist jobs found in Jersey City, NJ area
It support specialist
- Randstad
-
New York, NY
- job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 He...
- 4/26/2024 12:00:00 AM
IT Support Specialist
- LeadStack
-
New York, NY
- LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing service...
- 4/26/2024 12:00:00 AM
IT Support Specialist
- PEAK Technical Staffing
-
New York, NY
- Hiring IT Support Specialist for our NYC office. Seeking a candidate with significant experience in supporting a fast-pa...
- 4/26/2024 12:00:00 AM
Deskside Support
- Stellar Consulting Solutions, LLC
-
Secaucus, NJ
- Job Title: Help Desk Support L2 Location: Mid town NY and Secaucus , NJ Looking for: 2+ years of progressive experience ...
- 4/26/2024 12:00:00 AM
IT Support Specialist
- PEAK Technical Staffing USA
-
New York, NY
- Hiring IT Support Specialist for our NYC office. Seeking a candidate with significant experience in supporting a fast-pa...
- 4/24/2024 12:00:00 AM
IT Support Specialist
- Leadstack Inc
-
New York, NY
- LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing service...
- 4/24/2024 12:00:00 AM
Data Engineer | Apache Spark | Apache Airflow
- Ictergezocht
-
New York, NY
- Soortgelijke vacatures omgeving Amsterdam .Stuur mij vacatures uit deze zoekopdrachtOntvang de nieuwste vacatures direct...
- 4/24/2024 12:00:00 AM
OpenText (xECM) SI and Application Administrator - Specialist I - Contractor
- BizFirst LLC
-
Jersey City, NJ
- Job Description OpenText Extended Enterprise Content Management (xECM) System Integrator and Application Administrator -...
- 4/22/2024 12:00:00 AM
About Jersey City, New Jersey
Jersey City is the second most populous city in the U.S. state of New Jersey, after Newark.[29] It is the seat of Hudson County as well as the county's largest city.[30] As of 2017, the Census Bureau's Population Estimates Program calculated that Jersey City's population was 270,753,[22] with the largest population increase of any municipality in New Jersey since 2010,[31] an increase of about 9.4% from the 2010 United States Census, when the city's population was at 247,597.[21][32] ranking the city the 75th-most-populous in the nation.[33]
Part of the New York metropolitan area, Jersey City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$43,878 to $58,575
Jersey City, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Help Desk Support Specialist do?
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023