Help Desk Support Specialist jobs in Rock Springs, WY

K
Help Desk Support Tech
  • Kane Logistics
  • Salt Lake, UT FULL_TIME
  • Description of the Position:
    The role of the Help Desk Technician is to assist internal and external customers who are
    experiencing procedural or operating difficulty with the use of corporate applications, products,
    or services. The Help Desk Technician is responsible to ensure that an effective solution is
    provided to the user.

    • Follow corporate and site-specific Good Manufacturing Practices and report noncompliance
    when observed.
    • Observe all company safety rules and assist in enforcement as appropriate.
    • Other duties as assigned.

    Provides 1st line technical support; answering support queries via phone and Help Desk
    ticket system.
    • Maintains a high degree of customer service for all support queries and adhere to all service
    management principles.
    • Takes ownership of user problems and be proactive when dealing with user issues.
    • Logs all calls in the Help Desk ticket system.
    • Respond to enquiries from customers and help resolve any hardware or software problems.
    • Maintain and update help request log of any software or hardware problems detected.
    • Support users in the use of company applications and computer equipment by providing
    necessary support and advice.
    • To arrange for external technical vendor support where problems cannot be resolved in
    house.
    • Keeping up to date with technical and industry developments.

    Benefits
    • Medical, Dental, Vision (short wait period) (multiple options available)
    • 401(k) with matching program
    • Company paid short term disability
    • Paid holidays, vacation, and sick time
    • Friendly and Open-Door culture
    • Salary Range: 48k - 56k

    #IND123

    Requirements:
    • B.S in Computer Science or equivalent combination of experience and education.
    • Working knowledge of the Microsoft Windows 10 and Microsoft server product line,
    Microsoft Office suite, TCP/IP, VPN technologies, data backup, virus protection, and
    network system monitoring.
    • RF Technology experience.
    • Excellent verbal and written skills.
    • Good research skills, self-directed and self-motivated; good analytical problem-solving
    abilities.
    • Travel required
    • Participate in on call rotation
  • Just Posted

K
Help Desk Support Tech
  • KANE LOGISTICS
  • Salt Lake, UT FULL_TIME
  • Description of the Position:The role of the Help Desk Technician is to assist internal and external customers who are experiencing procedural or operating difficulty with the use of corporate applicat...
  • 2 Days Ago

V
Help Desk Support
  • Veterans Sourcing Group
  • South Jordan, UT CONTRACTOR,TEMPORARY
  • REQUIREMENT DETAILS Job Title: Service Desk Agent / Technical SupportLocation: South Jordan, UT- OnsitePay Rate: $20.70/hr on W2Duration: 6 month contract with Possible extension Notes: · Responsible ...
  • 6 Days Ago

S
Help Desk Support
  • State of Utah
  • Draper, UT CONTRACTOR
  • Duration : 3 Months contract to Possible Hire.Job Description :This position supports users across the organization that have technical needs. Focusing primarily on Dell laptops and devices within a M...
  • 1 Month Ago

H
Help Desk Specialist
  • Haynie and Company
  • Salt Lake, UT FULL_TIME
  • About Us At Haynie & Company, our purpose is to be a family-focused firm that exceeds expectations for our clients, our team, and our community. Our core values of family, trust, growth, service, and ...
  • 1 Month Ago

S
Tier 1 Help Desk Support Technician
  • Sizzling Platter
  • Salt Lake, UT FULL_TIME
  • JOB TITLE Tier 1 Help Desk Support Technician ABOUT THE COMPANY Sizzling Platter is a multi-concept restaurant management company that operates 300 restaurants across the United States and Mexico. Our...
  • 17 Days Ago

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0 Help Desk Support Specialist jobs found in Rock Springs, WY area

U
Assistant Moving Center Supervisor
  • UHaul
  • Rock Springs, WY
  • Full description Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant Gene...
  • 4/29/2024 12:00:00 AM

K
Full Time Clerk
  • Kroger
  • Rock Springs, WY
  • Responsibilities As a Retail Clerk, you're responsible for making sure that each customer's shopping experience is runni...
  • 4/29/2024 12:00:00 AM

G
Warehouse Worker
  • Grainger
  • Rock Springs, WY
  • Responsibilities Primary Function: DCA PICKING - PACKING Full Time Performs tasks associated with the receipt, storage, ...
  • 4/29/2024 12:00:00 AM

A
Maintenance Supervisor
  • Apartment Management Consultants, LLC
  • Rock Springs, WY
  • We are currently seeking a Maintenance Supervisor! Maintenance Supervisors Oversee the maintenance team and provide main...
  • 4/29/2024 12:00:00 AM

U
Babysitters Needed - No Experience Required
  • UrbanSitter
  • Rock Springs, WY
  • We're looking for great babysitters to provide in-home child care. Must be kind, responsible, respectful, and love worki...
  • 4/29/2024 12:00:00 AM

E
Desktop Support Technician
  • eTeam
  • Green River, WY
  • Position: Desktop Support Tech Location: Green River, WY 82935 (Onsite) Duration: 3 Month contract to hire on W2 Respons...
  • 4/28/2024 12:00:00 AM

H
Technical Support Specialist
  • High5
  • Green River, WY
  • Position: Desktop Support Tech Location: Green River, WY Pay rate is $20/hr Duration: 3 Month contract to hire on W2Resp...
  • 4/28/2024 12:00:00 AM

U
Information Professional
  • US Navy
  • Rock Springs, WY
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 4/28/2024 12:00:00 AM

Rock Springs is a city in Sweetwater County, Wyoming, United States. The population was 23,036 at the 2010 census, making it the 5th most populated city in the state of Wyoming, and the most populous city in Sweetwater County. Rock Springs is the principal city of the Rock Springs micropolitan statistical area, which has a population of 37,975. Rock Springs is known as the Home of 56 Nationalities because of the influx of immigrants from all over the world who came to work in the coal mines that supplied the fuel to power the steam engines of the Union Pacific Railroad. The city's rich cultu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$35,656 to $47,601
Rock Springs, Wyoming area prices
were up 2.3% from a year ago

Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023
Help Desk Support Specialist
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023