Help Desk Support, Sr. jobs in Farmington, MI

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020


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38 Help Desk Support, Sr. jobs found in Farmington, MI area

Project Delivery/Construction Senior Manager
  • PwC
  • Detroit, MI
  • ... us to support our people and our clients. We focus on all aspects of internal infrastructure ... You'll help with real estate financial analysis and reporting, budgeting and forecasting, site ...
  • 5 hours ago

IT Technician, Level 1
  • Friedman Real Estate
  • Farmington Hills, MI
  • ... in providing support in a business or university setting * Excellent spoken English * Microsoft certifications preferred * Working knowledge of help desk software and remote-control software
  • 2 days ago

Service Desk Analyst Bi-Lingual (Spanish)
  • Stefanini, Inc.
  • Southfield, MI
  • ... support on incident management and request fulfillment, providing exceptional customer service for ... Help Desk analyst. Experience and understanding of Technical terminology dealing with ...
  • 3 days ago

Software Engineer Senior
  • Miracle Software Systems, Inc.
  • Dearborn, MI
  • ... Production Support (see Technical Skills below) Technical Skills bull Experience with SaS ... Established in 1994, Miracle has over 25 years of history helping Fortune 1000 companies through ...
  • 4 days ago

IT Support Specialist II
  • Centria Healthcare
  • Farmington, MI
  • ... support" Responsibilities ... Take incoming help desk calls and submit tickets using Manage Engine Service Desk when available
  • 5 days ago

Senior Software Engineer, InfluxDB Edge Team
  • InfluxData
  • Detroit, MI
  • In order to help us improve and expand on our core products, we're looking for a Senior Software ... We currently support employees in the following US States: AZ, CA, CO, CT, FL, GA, ID, IL, IN, MA ...
  • 5 days ago

Resident Assistant
  • Personnel Management Senior Living, LLC
  • Clinton Township, MI
  • Rose Senior Living - Clinton Township seeks several full-time (All shifts available) Resident ... help skills. * Partners effectively with others in a demanding and changing environment, supports ...
  • 5 days ago

Technical Support Specialist (IT Plant Support)-OH
  • Sterling Heights, MI
  • Requires 3+ years of IT help desk or technical support experience, preferably in a manufacturing environment. Requires 3+ years of experience in common plant and office network environments
  • 6 days ago

Farmington is a city in Oakland County of the U.S. state of Michigan. It is one of the northern suburbs of Detroit. As of the 2010 census, the city population was 10,372. It is surrounded by Farmington Hills, except for a small portion bordered by Livonia to the south. Since 2009, the city's downtown has been the center of an extensive renovation and remodeling featuring a refacing or rebuilding of many buildings on Grand River Avenue, as well as brick paver sidewalks, the Farmington Pavilion, new lighting, and landscaping. The area is known for its historic downtown, elegant Victorian-style h...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$57,991 to $73,870
Farmington, Michigan area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
February 04, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
February 10, 2020