Help Desk Support, Sr. jobs in Hampton, VA

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

8 Help Desk Support, Sr. jobs found in Hampton, VA area

M
TRADOC Intel/Threat Analyst - Senior with Security Clearance
  • ManTech International
  • Hoopes Landing, VA
  • At ManTech International Corporation, you'll help protect our national security while working on ... Provides Training Exercise Support; supports instruction; * Serves as futures expert for all source ...
  • yesterday

Hampton is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 137,436. As one of the seven major cities that compose the Hampton Roads metropolitan area, it is on the southeastern side of the Virginia Peninsula. Hampton traces its history to the city's Old Point Comfort, the home of Fort Monroe for almost 400 years, which was named by the 1607 voyagers, led by Captain Christopher Newport, who first established Jamestown as an English colonial settlement. Since consolidation in 1952, Hampton has included the former Elizabeth City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$53,150 to $67,700
Hampton, Virginia area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
February 04, 2020
Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.
February 10, 2020