Help Desk Support, Sr. jobs in Kennewick, WA

About Our Company

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.

Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do.

We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Have fun! Sell hats!

General Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike.

Our customers rely on our team to find and select products that represent their individuality, team pride and personal style.

Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Principle Duties and Responsibilities

Generate revenue

• Achieve revenue growth through customer service n.
• Meet or exceed company goals in all individual statistics.
• Engage in store maintenance according to current visual guidelines, including : proper sales, signage, and store cleanliness.
• Maintain a professional appearance in accordance with the dress code

Additional Principal Duties and Responsibilities

Control costs

• Protect the company's assets within the guidelines of LIDS retail.
• Participate in store inventory management, including processing shipments and returns.
• Support and follow all LIDS retail policies, procedures and principles.
• Perform other assigned tasks.

Job Required Knowledge & Skills

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
• Ability to read and operate a computer.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the time

Preferred Job Required Knowledge & Skills

• Strong interpersonal skills and the ability to communicate verbally clearly and professionally.
• Ability to read and operate a computer.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with your hands over your head.
• Ability to stand on its feet up to 100% of the working time.

Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, annd location.

Education

High School Graduate or Equivalent

Less Than High School Graduate

Reports To

Last updated : 2024-04-01