Help Desk Support, Sr. jobs in Tallahassee, FL

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Automated Health Systems
  • Tallahassee, FL FULL_TIME
  • Job description

    Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in Tallahassee, FL.

    IT Technician Benefits:

    • Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
    • Comprehensive and ongoing training
    • Employee Wellness Program
    • Strong company culture with career growth opportunities

    As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.

    JOB REQUIREMENTS
    IT Technician Qualifications for the position include:

    • Minimum two to three years’ experience in a Help Desk support role required.
    • Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
    • Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
    • Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
    • Associate degree in Computer Science or related field preferred; A certification preferred.

    AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
    “The Enlightened Choice in Health Service Management”

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Tallahassee, FL 32301: Relocate before starting work (Required)

    Work Location: In person

  • 19 Days Ago

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HELP DESK SPECIALIST
  • Syntech
  • Tallahassee, FL FULL_TIME
  • HELP DESK SPECIALIST The Help Desk Specialist provides basic technical support (help desk) to include installing, configuring and instruction on FuelMaster software, hardware and firmware to customers...
  • 25 Days Ago

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Help Desk Technician
  • Tech Army
  • Tallahassee, FL CONTRACTOR
  • Position: Helpdesk / IT Support Technician Location: Ft. Lauderdale, FL - 100% onsite IMPORTANT: SHOULD HAVE AN ACTIVE A CERTIFICATE We are looking for applicants with Apple knowledge and experience i...
  • 1 Month Ago

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Patient Care Programs-Help Desk Specialist (710339)
  • NITELINES USA, INC
  • Tallahassee, FL FULL_TIME
  • FL-DOH-Communicable Diseases-Patient Care Programs-Help Desk SpecialistPay Rate: $15.42 per hourONSITE: M - F 8 to 54025 Esplanade Way, Tallahassee, FL 32311JOB DESCRIPTION:*** Provide technical assis...
  • 4 Days Ago

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Patient Care Programs-Help Desk Specialist (728953)
  • Maven Workforce
  • Tallahassee, FL FULL_TIME
  • Skill Required / Desired Amount of Experience Ability to speak and understand English Required High School Diploma or Equivalent Required 3 yrs customer service experience in a professional environmen...
  • 14 Days Ago

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Patient Care Coordinator/Help Desk Specialist
  • Capleo Global LLC
  • Tallahassee, FL FULL_TIME
  • Job Title: Patient Care Coordinator/Help Desk Specialist Location: Tallahassee, FL 32311 (100% Onsite from Day 1) Duration: 4 Months Contract (with a possible extension) Job Description: Provide techn...
  • 17 Days Ago

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0 Help Desk Support, Sr. jobs found in Tallahassee, FL area

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Customer Service - Donor Support Technician
  • Csl Behring Ltd
  • Tallahassee, FL
  • Job DescriptionJob Description SummaryResponsible for preparing the donor, donor area and equipment for the pheresis pro...
  • 4/28/2024 12:00:00 AM

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Customer Service - Donor Support Technician
  • Csl Plasma
  • Tallahassee, FL
  • Job DescriptionJob Description SummaryResponsible for preparing the donor, donor area and equipment for the pheresis pro...
  • 4/28/2024 12:00:00 AM

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Systems Analyst II
  • Radiology Associates Of Tallahassee
  • Tallahassee, FL
  • With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thr...
  • 4/28/2024 12:00:00 AM

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Applications System Analyst
  • Insight Global
  • Tallahassee, FL
  • Job DescriptionInsight Global is looking for an Applications System Analyst or ASA I for its local government client to ...
  • 4/28/2024 12:00:00 AM

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Business System Analyst - UAT
  • American Express Global Business Travel
  • Tallahassee, FL
  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
  • 4/28/2024 12:00:00 AM

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Systems Analyst (A. Entry) System Support - 1240
  • V2Soft
  • Tallahassee, FL
  • V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico...
  • 4/26/2024 12:00:00 AM

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Systems Analyst (A. Entry) System Support - 1240
  • V2Soft
  • Tallahassee, FL
  • V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico...
  • 4/25/2024 12:00:00 AM

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ERP Systems Analyst - General
  • Cleaver-Brooks, Inc.
  • Thomasville, GA
  • Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Appl...
  • 4/25/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$55,787 to $70,037
Tallahassee, Florida area prices
were up 1.5% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020