Help Desk Support, Sr. jobs in Troy, MI

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

68 Help Desk Support, Sr. jobs found in Troy, MI area

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IDM Administrator
  • Kelly Services
  • Troy, MI
  • Also, plan, implement, support and maintain the Credit Acceptance enterprise single sign on ... senior SSO team members, Demonstrate technical knowledge of all phases of the systems analysis ...
  • yesterday

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Sr. Purchasing - Buyer 4 (W/ FAR/DFAR regulation Exp.)
  • Hive Group LLC
  • Warren, MI
  • Assemble the necessary supporting documentation (procurement summaries, determination of ... Company Description Hive Group, LLC specializes in helping federal government agencies and local ...
  • 2 days ago

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Senior Full Stack Engineer
  • Quicken Loans Inc.
  • Detroit, MI
  • ... help over 500,000 clients with their real estate needs. Disclaimer This is an outline of the ... The Company has policies to support applicants with disabilities, including, but not limited to ...
  • 4 days ago

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Senior Technical Writer
  • HRU Technical Resources
  • Sterling Heights, MI
  • Creates and revises complex technical documentation to support the marketing, operation, repair ... For 39 years we have helped clients and candidates nationwide in a variety of industries ...
  • 4 days ago

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Senior Technical Writer
  • Amtec
  • Sterling Heights, MI
  • Creates and revises complex technical documentation to support the marketing, operation, repair ... It is our goal to help you find meaningful work by matching your character, competence, and culture ...
  • 6 days ago

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Quality Practice Advisor, Assoc-Eastern Michigan-LPN
  • Wellcare
  • Macomb, MI
  • ... helping them live better, healthier lives. Our culture is one of empowerment, teamwork and ... Educates providers and supports provider practice sites in regards to the National Committee for ...
  • 6 days ago

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Senior DevOps Engineer
  • Kelly Services
  • Southfield, MI
  • : Outcomes & Activities: · Accelerate IT efforts by supporting the tools to automate manual ... We're here to help you gain experience, keep learning, and move your career forward. About Kelly® ...
  • 7 days ago

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Sr Developer
  • Trintel Technologies
  • Southfield, MI
  • Help end users understand application features to accomplish their business goals Partner with ... application supports so your code will better support the business Recommend improvements to ...
  • 7 days ago

Troy is a city located in Metropolitan Detroit's northern suburbs in Oakland County in the U.S. state of Michigan. The population was 80,980 at the 2010 census, making it the 11th-largest city in Michigan by population, and the largest city in Oakland County. Troy has become a business and shopping destination in the Metro Detroit area, with numerous office centers and the upscale Somerset Collection mall. In 2011, Troy was ranked the safest city in Michigan, as well as the 19th safest city in the nation. In 2008, Troy was ranked 22nd on a list of "Best Places to Live" in the United States by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$57,601 to $73,374
Troy, Michigan area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Aberdeen Proving Ground, MD
Requires solid understanding of large-scale data center and network architectures, monitoring and fault management.
October 15, 2019
Provide technical expertise in troubleshooting alerts/incidents, resolving issues based on mission priorities and working with PMOs / vendors to obtain support as required.
November 22, 2019
Requires good technical, communications and collaboration skills.
January 14, 2020