Inbound Contact Center Supervisor jobs in Jamestown, NY

"Competitive Rate"

All Shift & With Every other Weekend

Work Location: One location

We offer the Following:

• Premium Compensation
• Great Benefits Package
• Fun, Family-Like Team, and Atmosphere!
• Work in a Beautifully Remodeled Office
• Professional Growth & Stability
• Innovative Training Programs

Covid 19 Vaccine: Required

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Educational Requirements: Graduation from an accredited program in Nursing.

Experience Required: Minimum of 1-year Long Term Care RN supervision experience, strong leadership and excellent clinical skills required.

Professional Licensure and Certification Required: Current, unencumbered RN license in NY state. Current CPR and IV certifications.

Essential Functions

• Coordinates the administration and clinical activities for the nursing department on a designated shift in accordance with current regulations that govern long term care facilities.
• Ensures that new admissions are completed in a thorough manner and that all pertinent assessments are completed.
• Addresses any emergent resident needs; anticipates changes in condition and makes appropriate clinical decisions.
• Serves as the resource to staff in clinical decision making during assigned shift; delegates responsibilities to staff.
• Participates in inspections (surveys) made by authorized agencies.
• Participates in and assures appropriate assessment of residents, validates nursing staff’s clinical decisions.
• Participates in the development, implementation, and communication of resident’s plan of care.
• Making frequent rounds on nursing units to ensure that all personnel are performing their work assignments in accordance with established nursing standards, and that all resident’s needs are being met.
• Monitors documentation procedures of nursing staff. Follows- up on problem areas with employees and makes oral/written reports to the Director of Nursing.
• Any other duties deemed necessary by the Director of Nursing.

Duties & Responsibilities

• Reports to work on time and ready to work at the start of the shift.

• Reports to work well-groomed and in compliance with Dunkirk Rehabilitation and Nursing Center's dress code. Wears I.D. Badge while on duty,

• Always provides proper notification when late or absent.

• Ensures

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.